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The Welcome Specialist will manage daily appointments, conduct orientations for caregivers and patients, provide support through enrollment processes, ensure employment verification, and maintain effective communication with clients while showcasing exceptional customer service skills.
The Senior Staff Accountant will manage the month-end close process, ensuring accuracy in financial reporting and compliance. Responsibilities include leading multi-entity ERP closes with Sage Intacct, preparing detailed workpapers, facilitating soft closes, and applying GAAP principles. The role also involves technical management and collaboration with teams for precise data reporting.
The Community Support Specialist will conduct in-home visits to assist adult foster care members in paperwork processing and using the FreedomCare mobile app. They will support the Care Manager and LPN with quality service checks, provide health education, participate in care plan development, and conduct periodic quality visits while ensuring compliance with agency policies.
The Staff Accountant will prepare financial documents and reconciliations, ensure data accuracy and compliance with accounting standards, and support day-to-day accounting operations and financial close processes. Responsibilities include maintaining the general ledger, preparing journal entries, and assisting in the preparation of financial statements and audits.
The Onboarding Specialist will assist patients and their caregivers in understanding and enrolling in the CDS program. Responsibilities include guiding document submissions, conducting orientations, managing tax applications, background checks, and maintaining accurate case files in Salesforce. Strong customer service and multitasking skills are essential.
The Onboarding Specialist guides patients and caregivers through the enrollment process for the CDS program, ensuring all necessary documentation is submitted and understood. Responsibilities include scheduling orientations, managing case files in Salesforce CRM, and handling follow-ups.
The Field Outreach Enrollment Specialist role involves connecting with community organizations and leaders to promote FreedomCare's services. Responsibilities include nurturing relationships, organizing events, generating leads, and collaborating with internal teams to track outreach activities and align with company goals.
The Field Community Outreach Specialist will enhance connections with community centers and leaders, build partnerships with healthcare providers, generate leads, and oversee outreach events throughout Connecticut. Responsibilities include developing new relationships, reporting on activities, and serving as the primary representative for the company.
The Community Enrollment Specialist will engage with community centers and leaders, organize events to raise awareness, and cultivate relationships to generate leads for FreedomCare. Responsibilities include tracking outreach activities, developing partnerships, and acting as a representative of the company.
The Team Lead of Welcome will mentor and manage a team of Welcome Specialists to deliver exceptional customer service. Responsibilities include resolving escalated issues, monitoring performance, supporting process improvements, participating in hiring and training, and ensuring compliance with policies and procedures.
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