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The Channel Partner Marketing Manager will develop and implement marketing strategies for channel partners, manage partner engagement through various marketing initiatives, and ensure alignment with sales goals. Responsibilities include program development, communication, reporting on marketing activities, budget management, and supporting sales enablement efforts.

The role involves managing client accounts, delivering technical consulting, optimizing Five9's platform, training clients, troubleshooting technical issues, and communicating updates on service disruptions. It requires a proactive approach to anticipate client needs and ensure operational effectiveness.

The Majors Solution Consultant at Five9 will lead technical sales efforts for cloud contact center software, collaborating with the sales team and providing pre-sales support. Responsibilities include creating solutions for strategic clients, delivering presentations, and refining product strategy based on client needs. A strong background in customer engagement centers is essential, along with excellent communication and negotiation skills.