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The Customer Success Manager at Connecteam will oversee a portfolio of mid-market customers in North America, ensuring their success through customer success plans, problem-solving, and data analysis. The role involves fostering relationships, optimizing customer support, and collaborating with other departments to maximize customer value and identify growth opportunities.

As an Account Executive, you will manage the sales cycle for businesses that have signed up for Connecteam's platform, focusing on converting them to paying customers while providing exceptional customer service and gathering product feedback. Your role is crucial in establishing the first U.S. sales team and influencing product development based on client needs.

The Customer Success Manager will oversee a portfolio of mid-market customers, ensuring their sustained success by developing customer success plans, tracking progress, consulting to solve problems, and optimizing the use of the Connecteam platform. The role requires strong relational skills, data analysis, and collaboration with various teams.

Lead a team of developers to build a product that is fun to use, fast, reliable, and scalable, while maximizing team impact and personal growth. Provide mentorship, oversee development process from planning to production, contribute to engineering culture, and create a comfortable environment for employees.

As an Account Executive at Connecteam, you will manage the full sales cycle for businesses that have signed up for the platform. Your role involves consulting these businesses to convert them into paying customers, providing excellent customer service, and gathering feedback to influence product development. You will leverage your B2B sales experience to achieve monthly quotas and build customer relationships.

The Team Lead for Mid Tier Customer Success will manage a team of Customer Success Managers to enhance retention, adoption, and growth for larger accounts, ensuring KPI achievements and fostering a supportive culture. They will maintain client relationships, mentor their team, and collaborate with other departments to optimize client success and team performance.

As a Senior Fullstack Engineer at Connecteam, you will develop scalable software solutions by collaborating with various product team members. Your responsibilities include tackling UI/UX complexities, planning architecture, coding features, solving bugs, and pushing to production. You will leverage your experience in frontend and backend technologies to impact the product positively.