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As an Investigations & Disputes Manager at Zepz, you will conduct data analysis, oversee investigations into mismatched transactions, and implement resolution strategies to minimize losses and improve the user payment experience. You will collaborate with various teams and external partners to ensure accurate financial records and prevent future discrepancies.

The Market Launcher role focuses on identifying and addressing the needs of diaspora communities regarding remittances. Responsibilities include conducting user research, building partnerships, leveraging digital marketing and social media for user acquisition, and analyzing data to optimize strategies.

Responsible for monitoring customers' activities to ensure compliance with regulations and company policies. Identify potential high-risk relationships and conduct checks for AML, Fraud, Screening, KYC, and Due Diligence. Report to Team Manager - LOD1 Financial Crime Escalations and assist with financial crime-related matters and special projects.

As a Junior Analyst in Reconciliation, you will perform daily and monthly cash-in-transit reconciliations, investigate discrepancies, liaise with internal and external teams, and raise necessary adjustments in the finance system. You'll also document processes, participate in audits, and suggest improvements to streamline operations.

In this role, you will oversee product strategies for KYC and compliance features, prevent duplicate accounts, and enhance customer identity verification. You'll collaborate with various teams, leverage data analytics, manage third-party vendors, and ensure alignment with international regulations.

The Payment Operations Manager will manage and improve the payment experience for users in Latin America, track and optimize payout partner performance, analyze payment-related data, and collaborate with various teams to enhance service offerings and address performance issues.

The Market Launcher role focuses on building relationships within diaspora communities to identify their needs related to money sending. Responsibilities include conducting user research, collaborating with the product team, creating user acquisition strategies, and leveraging digital marketing channels and community engagements to drive business growth.