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The Technical Support Manager at Ditto will oversee the global support team, ensuring operational excellence and high customer satisfaction. Responsibilities include managing support workflows, policies, and schedules, collaborating internally to expedite issue resolution, and analyzing performance metrics. The role requires strong leadership and a deep understanding of SaaS and cloud infrastructure.

As a Senior Technical Product Manager for SDKs at Ditto, you will collaborate closely with Product Leadership and customers to ensure product alignment with company strategy, address customer needs, and drive cross-functional projects. Your role encompasses documentation, marketing materials, and market analysis, along with maintaining a view on industry trends and technologies.

As a Systems Administrator at Ditto, you will manage end-user devices, maintain on-premise Linux servers, oversee SaaS administration, automate tasks through scripting, ensure device security and compliance, provide advanced IT support, and contribute to the long-term IT strategy of the company.