As an IT Support, you will ensure that the company's computer networks and systems are installed and monitored, troubleshoot hardware and software issues, support new applications, and provide clear instructions for remote troubleshooting. You will also assist in discovering trends in call logs and perform electrical safety checks on equipment.

The IT Support role involves providing technical assistance to users, troubleshooting hardware and software issues, diagnosing network problems, monitoring systems, and supporting new applications. It requires logging customer queries, reviewing call logs for issues, and ensuring safety checks on equipment.