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As an Escalation Manager at Aspire, you will oversee the escalation process to ensure timely resolution of issues, manage client satisfaction, and lead a team of specialists. Your role involves stakeholder engagement, monitoring payment systems for optimal performance, gathering insights for process improvements, and delivering excellent client service.

As Card Operations Lead, you'll manage card-related operations, handle escalations, optimize processes, and collaborate with teams for excellent customer service. You'll lead a team of analysts, support new market expansion, and ensure compliance with local regulations while establishing scaling best practices.

As an Onboarding Lead at Aspire, you will be responsible for onboarding metrics, managing the onboarding process and team, and liaising with stakeholders to ensure a successful onboarding experience for clients. You'll strategize, troubleshoot onboarding issues, and report performance metrics to the VP of Onboarding.

As the Head of Operations for the US, you will oversee operational performance, manage local SOPs, and ensure seamless user experiences. Your responsibilities include supervising client onboarding and support, testing product performance, and collaborating with multiple stakeholders to drive top-notch operations. You will help launch Aspire in the US and build a roadmap for success.

As the Network Partnerships Manager, you will lead the expansion of Aspire's payment infrastructure in the US by building partnerships with financial institutions. Collaborating with Product, Commercial, Legal, and Compliance teams, you'll develop strategies that align with business objectives while ensuring compliance with the regulatory landscape.