As an Accounting & Tax Support Specialist, you will assist customers with their accounting and tax inquiries, guide them through our bookkeeping platform, and provide clear guidance on tax preparation. You'll create a supportive experience for customers while applying your accounting knowledge and best practices.

As a UX Researcher, you will lead research efforts to understand user needs and behaviors, conduct surveys and interviews, and partner with Engineering, Product, and Design teams to translate findings into actionable insights, ultimately enhancing user satisfaction and retention for mental health providers.

The Accounting & Tax Support Specialist will assist customers by answering their accounting and tax inquiries, guiding them through bookkeeping platforms and tax preparation. This role requires excellent communication skills and familiarity with financial best practices to ensure client satisfaction.