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As Head of Desk at Ebury, lead a sales team in FX sales, develop strategies, coach team members, manage client relationships, and ensure adherence to sales processes while driving performance and achieving outstanding results.
As a Customer Relations Executive at Ebury, you will support corporate clients with daily operational and trading assistance. Your responsibilities include managing client inquiries, ensuring accuracy in currency trading, promoting services, and identifying growth opportunities, all while maintaining high standards of customer service in a fast-paced environment.
As a Customer Relations Executive at Ebury, you will support corporate clients by providing operational and trading assistance, manage client relationships, and promote company offerings. You will need to multitask, address client inquiries, and resolve issues while ensuring accuracy in financial details. Strong communication skills and knowledge of currency markets are essential for this role.
The Technical Product Owner will be responsible for implementing new payment schemes for Ebury, managing the payment backlog, defining and tracking KPIs, and taking ownership of product performance in a high-growth environment.
The Senior KYC Onboarding Analyst is responsible for ensuring compliance with KYC requirements during client onboarding. This includes performing anti-financial crime checks, conducting CDD and EDD for corporate clients, managing onboarding cases, and collaborating with sales and compliance teams. The analyst also documents case files, identifies improvements in processes, and supports training and audit preparations.
As a Senior KYC Onboarding Analyst at Ebury, you will be responsible for conducting onboarding reviews, ensuring compliance with legal and regulatory standards, and safeguarding against financial crime risks. You will perform comprehensive CDD and EDD checks for corporate clients, manage onboarding cases, and identify improvement opportunities in the onboarding process.
As a Technical Product Owner at Ebury, you will take charge of implementing new payment schemes and managing payment backlogs. You'll translate complex rules into requirements, design payment flows, and track KPIs for product initiatives while participating in agile ceremonies.
The Payment Tester will lead UAT testing for payment initiatives, create test strategies and scenarios, collaborate with Product Owners and Technology for issue identification, and keep abreast of industry trends to enhance payment solutions. This role involves significant stakeholder interaction and agile team participation to ensure operational excellence in payment processes.
The KYC Analyst at Ebury is responsible for conducting onboarding reviews to ensure compliance with KYC regulations. This includes analyzing customer profiles, identifying high-risk clients, resolving issues in the customer due diligence process, and maintaining communication with colleagues and management throughout.
The Sales Executive Partnerships at Ebury will focus on growing the indirect business by identifying, recruiting, and onboarding new partners from various sectors, providing top-notch customer service, and supporting existing business expansion while meeting sales targets.
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