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The Voice Provisioning Engineer will design, implement, test, and turn up customer Voice services, including SIP Trunking and Cloud PBX, ensuring effective delivery. The role involves customer communication, order validation, and pro-active escalation of technical issues with various departments.
As a Principal Network Engineer, you will provide advanced technical support for GTT's network and security products, resolving complex issues, training junior engineers, and overseeing network performance enhancements. Collaborating with internal teams, you'll ensure optimal service delivery and operational stability for customers.
The Junior Network Engineer, Tier 2 assists with the operation of GTT's network, configuring devices, troubleshooting issues, and collaborating with teams on customer solutions while receiving guidance from experienced engineers.
The Project Manager in Product Operations at GTT is responsible for managing projects related to the product portfolio, ensuring timely completion within budget, and facilitating product launches. This role involves overseeing project deliverables, maintaining communication on gaps and risks, and enhancing product offerings through collaboration with various teams.
The Customer Success Leader oversees a team of Customer Success Managers to improve customer intimacy, loyalty, and support growth. Responsibilities include resource allocation, strategic customer service initiatives, performance reporting, and ensuring customer satisfaction. The role involves collaborating with various departments to meet service and financial objectives, while serving as the voice of the customer within the organization.
The Enterprise Sales Executive is responsible for developing relationships with enterprise businesses, implementing strategic sales plans, promoting GTT's solutions, and meeting assigned sales goals. This role requires extensive networking and solution selling expertise, particularly in a multisite global context.
The Customer Success Manager will focus on building strong relationships with strategic clients, ensuring they receive value throughout their journey with GTT. The role involves effective communication, problem resolution, and collaboration with various internal teams to enhance customer satisfaction and drive revenue retention.
The Customer Success Manager at GTT is responsible for building relationships with customers, promoting product adoption, and ensuring customer satisfaction. This role involves proactive engagement with customers, coordinating issue resolution, and collaborating with sales teams to develop customer plans. The emphasis is on understanding customer needs and enhancing their use of GTT's cloud and networking solutions.
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