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Responsible for handling technical escalations from Tier 2 support, resolving technical issues, coordinating with internal and external stakeholders, providing training, and building effective networks. Must have 5-10 years of experience in a similar role, technical certifications, and expertise in various technologies including .NET Core, C#, Python, and Azure.
Responsible for resolving technical escalations from Tier 1 support, consulting with Tier 3 support, and communicating with stakeholders. Maintains technical expertise in audio and video technology and provides training to Tier 1 support specialists.
Join our innovative Cloud Center of Excellence team as a Senior Cloud Developer, responsible for end-to-end development, customer interaction, architectural design, POC development, troubleshooting, documentation, test automation, and cloud support.
The UX Designer will be responsible for partner integrations, collaborating with cross-functional teams, managing projects, and implementing innovative user experiences. They will work on transforming enterprise headset and meeting room devices with digital services.
The QA Engineer will be responsible for developing test plans, implementing testing strategies, performing manual testing of web applications, identifying and documenting defects, and collaborating with cross-functional teams to ensure product quality. The role involves mentoring junior engineers, analyzing bugs, and participating in agile ceremonies to advocate for quality throughout the development process.
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