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The Customer Experience Executive is responsible for assisting shareholders with buying and selling shares, addressing customer queries, and ensuring compliance with regulations and company standards. This role requires excellent communication skills, familiarity with CRM systems, and the ability to meet performance targets.

The Principal Customer Experience Executive is responsible for quality checking, complaint analysis, trend analysis, and continuous improvement efforts. This role includes training team members, identifying and resolving operational issues, and ensuring adherence to quality and information security policies. The incumbent will drive improvements in quality performance and motivate team members.

The Customer Experience Executive assists shareholders in buying and selling shares, handles inbound calls and emails, resolves queries, and ensures compliance with company procedures and regulations while contributing to team workloads.

The Customer Experience Executive assists shareholders with buying and selling shares and addresses their queries while adhering to service standards. Key responsibilities include handling inbound communication, ensuring compliance with procedures, and improving operational knowledge and processes.

The Annuity Product Manager is responsible for developing and implementing product strategies for EQ Retirement Solutions. This role involves managing the entire product lifecycle, conducting user research, and ensuring alignment with market needs and company objectives while collaborating with cross-functional teams.

The Standby Consultant will enhance the company's presence in standby servicing, deliver high-quality client services, assist in developing due diligence strategies, create detailed client documentation, identify new service opportunities, and maintain strong relationships with clients by leveraging financial knowledge and stakeholder management.

The Pensions Systems Analyst manages software configuration for internal and external clients, analyzes pension requirements, and develops and maintains pension scheme calculations. The role involves data analysis, defining processes, and ensuring compliance with UK Pensions legislation.