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The Senior Operations Manager will oversee a team to ensure timely completion of workload in the pensions industry. Key responsibilities include relationship management, innovation encouragement, team development, and contributing to operational models for growth. The role requires extensive client interaction and the ability to implement quality controls.

The Relationship Manager will manage client relationships, ensuring compliance with contractual obligations while responding to inquiries. Responsibilities include collaboration with internal teams, improving service delivery, and supporting key tasks, including contract renewals and client reviews. The role emphasizes attention to detail, proactive relationship management, and a deep understanding of the pensions industry.

The Operations MI Analyst role involves developing MI/BI products focusing on creating VBA Macro tools, automating tasks, and building reporting dashboards with tools like Python and SQL. The candidate will work alongside various teams to enhance operational efficiency and utilize agile methodologies for project management.