The Endpoint Support Engineer will deliver technical support to customers, troubleshoot and resolve issues related to endpoint security interoperability, conduct training, and work collaboratively with various teams to enhance customer success and maintain test environments.

The Customer Success Manager will drive customer satisfaction and account growth for named accounts, acting as the primary point of contact. Responsibilities include account planning, assisting with product setup, expanding customer relationships, ensuring deliverable completion, creating educational materials, and advocating for customers' needs within the company.