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The Test Automation Engineer will write and maintain UI automation tests using TypeScript and Playwright, collaborate with developers and QA team members, and identify and document bugs. They should also have a strong understanding of testing frameworks and version control.

The HR Technology Lead will develop and execute self-service and AI strategies to improve employee experience in HR processes, create engaging content for AI use, enhance current HR processes, and manage projects effectively while collaborating with cross-functional teams.

As a Customer Support Associate, you will provide exceptional care to Convera customers by addressing inquiries, resolving issues, and continuously improving service quality. You will operate in a hybrid role, engaging with clients primarily via phone and email to ensure a positive customer experience, while also supporting team objectives and reporting needs.

As a Senior Software Engineer at Convera, you'll develop, enhance, and configure the ServiceNow Software Asset Management (SAM) module, implementing workflows and integrations with other systems. You'll support SAM processes, provide technical guidance, troubleshoot issues, and maintain documentation, all while ensuring compliance with software licensing agreements.

The Customer Support Associate at Convera is responsible for providing internal support to sales and operations, handling client transactions, pre/post-sales support, project management, and communication with clients. This role involves ensuring accuracy in client information, monitoring transactions, and maintaining SLA standards in all communications.

The Digital Relationship Manager at Convera is responsible for maximizing client retention and upselling by managing a portfolio of 500-600 SME clients. Key responsibilities include client onboarding, promoting self-service models, engaging in team targets, providing client feedback, and leveraging data analytics for growth opportunities.

As a Compliance Operations Associate at Convera, you will investigate and analyze corporate customers to ensure compliance with regulations. Responsibilities include KYC checks, updating customer profiles, communication, and supporting colleagues. Convera is a global B2B cross-border payments company with a diverse and inclusive culture. Competitive salary, career growth opportunities, flexible work arrangements, and generous benefits are offered.