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The Service Desk Analyst provides primary support for internal customers, resolving service requests via phone, email, and chat while tracking and monitoring issues to exceed customer expectations.

Manage the implementation of broadband services including planning, execution, and stakeholder communication while ensuring project completion within budget and compliance.

Oversee broadband service deployment, manage program plans, ensure effective stakeholder communication, and budget management for successful project completion.

Manage the deployment of broadband services, overseeing program execution, infrastructure planning, stakeholder communication, and budget management.

Oversee the deployment of broadband services, managing program plans, budgeting, stakeholder communication, and infrastructure collaboration.

Lead a team of Implementation Managers to oversee broadband service deployment, manage project lifecycles, and enhance implementation processes.

Oversee the deployment of broadband services, manage program plans, budget, and stakeholder communication, ensuring project completion and quality.