The Technical Support Analyst will provide technical support to customers via remote and on-site assistance. Responsibilities include administration of Microsoft Azure and Office 365, troubleshooting various technical issues, and managing server backup applications. The role demands effective communication and teamwork, with flexibility for after-hours support and participation in a support rotation.

The Senior IT Project Analyst manages and implements multiple IT infrastructure projects, focusing on Microsoft Azure and 365 technologies. They lead projects on cloud, server, networking, storage, and security, requiring knowledge of Windows Server, Active Directory, and VMware. The role demands strong problem-solving and communication skills, along with a commitment to continuous learning.

The Senior Technical Support Analyst will provide remote and on-site technical support for various products, requiring extensive knowledge in Microsoft Azure, Office 365, and networking technologies. They will respond to customer issues and work in variable environments, participating in after-hours support as needed.