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The Front Desk Associate ensures a hospitable patient experience at the Tia Clinic, managing both front and back office operations. Responsibilities include greeting patients, maintaining communication with care teams, conducting administrative duties, and supporting member engagement. The role requires a focus on compassion, organization, and attention to detail.
The Senior Product Manager, Growth is responsible for driving customer acquisition and engagement strategies, optimizing conversion points on the website and membership funnel, and managing growth experiments to enhance user experience and lifetime value. This role requires strong collaboration with cross-functional teams to achieve growth objectives through data-driven decision-making.
The Senior Product Manager of Growth at Tia will oversee customer acquisition and engagement strategies, focusing on optimizing conversion points and enhancing user engagement through data-driven growth initiatives. This role involves collaboration with cross-functional teams to drive growth and manage growth experiments.
As the Senior Product Manager of Growth at Tia, you will lead customer acquisition and engagement strategies, focusing on optimizing conversion points across the website and membership funnel. You'll drive user engagement through data-driven growth initiatives, manage A/B testing, and collaborate with cross-functional teams to enhance the overall user journey.
As a Billing Coordinator, you will support Tia members in navigating healthcare billing and claims, ensuring they receive a high level of service. Responsibilities include managing member communications, coordinating billing processes, managing payment arrangements, and collaborating with various healthcare teams to support patient care.
The Director of Market Strategy & Operations will oversee clinic operations to enhance patient care and optimize financial performance. Responsibilities include workforce planning, operational efficiency, and leading strategic projects across multiple markets. This role collaborates with various teams to implement data-driven solutions and improve experience and retention.
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