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The Technical Writer will create, update, and maintain documentation for internal and external knowledge bases, ensuring accessibility and engagement for a variety of audiences. Responsibilities include documenting new features, maintaining wikis, and tailoring content for different user groups to enhance customer satisfaction and product usability.
As a Financial Controller at CloudTalk, you'll oversee key finance projects to ensure compliance, manage monthly reporting, drive financial planning and analysis, and collaborate with department heads on budgeting. Your role will involve optimizing financial processes and enhancing operational efficiency while supporting the company's growth towards €100m ARR.
As a Customer Support Representative, you will provide top-tier technical support via chat and email, build lasting customer relationships, and help improve technical documentation. You'll work in an international environment and assist clients in resolving issues with empathy and efficiency.
As a Sales Development Representative (SDR) at CloudTalk, you will connect with clients, showcase the company's AI business communication solution, and forge relationships with inbound prospects. Your role involves collaborating with sales and marketing teams to meet targets in a fast-paced environment.
As a Senior Product Designer at CloudTalk, you'll drive the development of their next-generation calling software, translating conceptual ideas into elegant user experiences for web, desktop, and mobile platforms. Your role will involve collaborating with cross-functional teams, contributing to design systems, and communicating design solutions effectively to stakeholders.
As a Senior Engineering Manager, you will manage two cross-functional teams focused on building AI-enabled solutions, guiding team members' career growth, and ensuring effective delivery and collaboration. You'll participate in hiring, planning, and implementing engineering-wide changes while driving innovation and maintaining a positive team culture.
As a Customer Support Representative, you will provide top-tier technical support through chat and email, build relationships with clients, assist in enhancing technical documentation, and represent CloudTalk while solving customer inquiries efficiently.
As a Staff Software Engineer, you will provide technical leadership, design and maintain software solutions, drive best practices, mentor junior engineers, and collaborate with cross-functional teams to shape product architecture and implement complex features.
The Senior Product Manager at CloudTalk will enhance integrations with strategic partners, develop a vision and strategy for business goals, and create a roadmap for product development. The role involves collaborating with cross-functional teams and driving product-led decision-making for the AI-powered business communication platform.
As a Senior Software Engineer at CloudTalk, you will develop and maintain scalable web applications using Node.js within a cross-functional Agile team. Your role involves problem-solving, implementing new features, and integrating with other systems while collaborating with backend and frontend developers.
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