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As a Field Support Representative, you will engage with veterinarians to educate them on the use of IDEXX diagnostic analyzers, assist with troubleshooting technical issues, and maintain customer accounts through strategic visits. This role includes traveling, building relationships, and participating in customer events.

Responsible for managing end-to-end fortnightly payroll for employees across Australia and New Zealand, supporting payroll-related queries, ensuring compliance with legislation, and collaborating with HR and Finance. The role also involves continuous improvement of payroll processes and preparing necessary reports.

The Technical Support Specialist provides customer technical support for various products, including veterinary and medical diagnostic equipment. Responsibilities include answering customer queries, troubleshooting issues, coordinating installations, and ensuring customer satisfaction. The role requires strong communication skills and the ability to manage customer relationships effectively.