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As a Product Manager, you will lead scrum teams, conduct market research, manage product development lifecycles, and communicate product needs to stakeholders. You'll be responsible for creating a backlog of user stories, driving sprint planning, and measuring success to ensure high-quality software solutions for veterinary practices.
The Senior Data Analyst will design and deploy analytical solutions, provide business intelligence, and deliver data-driven insights. Responsibilities include collaborating with stakeholders, developing reports, conducting data analyses, and maintaining reporting systems to support business decisions and operational planning.
The Customer Support Specialist role involves providing high-quality customer service for IDEXX's ezyVet software to veterinary professionals globally. Responsibilities include resolving support inquiries, managing tickets, delivering training webinars, and writing customer-facing knowledge base articles. This hybrid position requires effective communication and a passion for technology and pets.
The Senior Revenue Accountant will focus on revenue accounting using SAP, specifically related to ASC 606. Responsibilities include executing revenue accounting for marketing programs, supporting financial reporting, analyzing contracts, and collaborating with finance and marketing teams. They will also aid in process improvements and internal control monitoring while developing financial models for initiatives.
As a Field Support Representative, you will work with Field Sales and Customer Support to develop customer accounts through education, onboarding, and training on IDEXX products. You will provide onsite technical support, manage your schedule, and facilitate customer relationships to adapt to their needs and ensure quality service.
As a Senior Quality Associate, you'll calibrate and test chemistry consumables via laboratory analysis, supporting Quality Control operations and ensuring timely delivery of products for animal healthcare. You'll utilize quality control documents, operate IDEXX analyzers, apply Lean principles, and collaborate on process improvement projects with a customer-focused approach.
The IAM Architect will lead the design and implementation of the IAM strategy, focusing on secure access using SSO, MFA, and RBAC. Responsibilities include policy development, technology implementation, collaboration with teams, automation of processes, and ensuring compliance with audit requirements.
The Sr Product Marketing Manager will lead the VetConnect PLUS team to drive clinical and economic value messaging, enhance customer adoption, and collaborate with commercial teams. The role includes providing program leadership, competitive intelligence, and creating awareness about service delivery improvements, while fostering collaboration across various teams.
The Field Support Representative will work closely with Field Sales Professionals and Customer Support to manage customer accounts through education and technical support. Responsibilities include installing, onboarding, and training clinic staff on IDEXX products, identifying customer needs, and providing onsite assistance. The role involves frequent travel to meet and build relationships with customers while maintaining a dynamic schedule.
As a Senior Platform Engineer, you will own the operational environments of cloud-based veterinary software, focusing on infrastructure scaling and performance. Responsibilities include supporting and maintaining platform automation, establishing security best practices, and implementing CI/CD pipelines. You will also work on containerization and data warehousing solutions, guiding application engineers and enhancing platform capabilities.
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