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The Scientist I in Technical Support provides scientific support for whole-plasmid sequencing and Sanger sequencing, mentors customer support associates, manages key accounts, and coordinates with labs to resolve customer issues. Responsibilities include evaluating sequencing data, designing troubleshooting strategies, and undertaking operational projects.

As a Software Engineer, you will design, develop, test, and document software applications for Azenta's products. You will lead the creation of system software for Automated Stores solutions, enhance existing applications, investigate user problems, and collaborate with management to ensure high performance and customer satisfaction. You will also play a key role in project management, system architecture, and implementing preventive measures for application issues.

The Sales Applications Engineer will provide technical pre-sales support, engage with customers to understand their needs, present solutions, and assist in the sales process from qualification to order placement. They will work closely with sales and product management teams to drive the development of solutions that meet customer requirements.

The Technical Support Engineer provides technical support to customers and Field Service staff, diagnosing issues with complex equipment and systems. Responsibilities include troubleshooting, managing open incidents, providing remote assistance, and creating documentation for common issues. They collaborate with engineering teams to enhance customer satisfaction and system performance.

As a Systems Engineer at Azenta, you will manage the development lifecycle of automated robotic sample storage systems. Key responsibilities include designing complex system requirements, coordinating subsystems, and serving as a technical resource to ensure adherence to regulatory standards. Communication with multidisciplinary teams and customers is essential for project success.

The Senior Systems/Hardware Engineer at Azenta leads the design and development of automated hardware systems focusing on electromechanical mechanisms. Responsibilities include system architecture, component selection, compliance testing, and creating documentation for production. The role may involve mentoring junior engineers and potentially managing a small team.

In this role as Account Manager, you will develop client relationships, enhance the customer portfolio, and collaborate with the Genomics team to promote GENEWIZ's comprehensive Genomics service offerings including NGS and Sanger Sequencing.