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The Trainer is responsible for developing training programs and facilitating interactive training sessions for customers and employees, utilizing industry best practices. They provide subject matter expertise on the Thentia Cloud platform and keep up-to-date with industry trends to enhance training effectiveness.

The Incident Response Analyst is responsible for providing front-line support via a service desk ticketing system, ensuring timely responses to internal and external partners, and managing incident and service request tickets. The role includes improving the service desk environment, coordinating incident distribution, and performing initial triage and customer relationship management activities.

The Senior Software Developer will design, develop, and maintain web applications and services using technologies like Microsoft C#, ASP.Net, .Net Core, and SQL. Responsibilities include collaborating with teams to deliver new features, ensuring application performance, and mentoring junior developers.