The Jr. SOC Engineer will analyze and respond to security threats, troubleshoot network issues, manage security products, and provide technical support to clients. Responsibilities include documenting actions, adhering to security practices, and resolving problems independently.

The Sr. SOC Engineer will assist in policy creation, monitor and respond to alerts, manage tickets, conduct audits, run vulnerability assessments, support incident response, train new technicians, and maintain documentation of security controls.

The IT Help Desk Support Analyst provides technical support for clients' IT issues, handling service requests relating to Microsoft applications, operating systems, and networks. They support disaster recovery, remote access solutions, and monitor service alerts. Customer communication and documentation are crucial, and the role requires strong problem-solving skills and teamwork.