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The Customer Service Representative for ABC Imaging will handle incoming job requests, ensure accurate coding of customer tickets, address client inquiries, and assist with daily operations. Responsibilities include maintaining communication with clients about job specifications and deadlines, providing front counter support, and backing up production staff as needed.

The Customer Service Manager will oversee the customer service department, manage inquiries and escalations, track production jobs, and coordinate the customer service team to enhance client relations. They will provide price quotes and ensure projects meet client satisfaction.

The Accounts Receivable Specialist is responsible for managing collections for commercial customers, resolving payment issues, and ensuring timely follow-ups on delinquent accounts. The role involves collaboration with various departments to drive resolutions, maintain thorough records, and provide customer support while adhering to best practices in collections.