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The Customer Success Manager at Glia will establish and maintain consultative relationships with key clients, providing strategic direction, creating performance reports, and collaborating across teams to enhance customer experience with the platform. Responsibilities include implementing solutions and conducting training initiatives based on client needs.

The Account Executive will drive opportunities within top-tier enterprise accounts, focusing on revenue growth in large financial institutions. They will develop expertise in digital transformation and customer experience, use a consultative approach to sell, create ROI analyses, and negotiate large contracts.

As a Client Engineer at Glia, you will resolve complex technical issues for customers, assist in integrating Glia’s technologies, provide proactive guidance, and collaborate with various teams to enhance customer experiences. You will work closely with developers and support personnel while maintaining high standards of service.

Glia is seeking candidates for various positions within the company. Interested applicants are encouraged to submit their resume or LinkedIn profile for potential matching with future job openings.

As a Senior Technical Support Engineer at Glia, you will resolve complex technical issues for clients, mentor team members, troubleshoot integrations, and collaborate with development teams to ensure the best use of Glia’s Digital Customer Service platform.

As the Engineering Manager at Glia, you will lead a data team to establish data contracts, design pipelines, and optimize warehousing solutions. You'll manage data architecture using Snowflake, Redshift, and Druid, guide the team in growth, and engage in hands-on development while ensuring operational improvements. You will collaborate with product managers and data analysts to deliver impactful data solutions.

As an Engineering Manager at Glia, you'll lead the data team, drive business-critical data solutions, establish data contracts, and oversee the data architecture using technologies like Snowflake and Redshift. You'll support team growth, participate in hands-on work, and lead operational improvements.