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The Customer Success Design Architect at AppViewX is responsible for designing technology solutions for onboarding customers, promoting product adoption, and enhancing customer experience. They work closely with various teams to gather inputs, address technical challenges, and help customers maximize the value of the product.

The Solution Architect will work with customers to design and implement solutions, collaborate with internal teams to address challenges, and engage in strategic discussions to drive platform adoption. Responsibilities include creating onboarding plans, conducting training sessions, and contributing to product enhancements based on customer feedback.

As a Solutions Architect, you will guide customers through the technical sales process, engaging in discussions for upsell opportunities, managing multiple projects, and supporting various pre-sales activities with a focus on delivering personalized product demonstrations and solutions.