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14 Days Ago
Bengaluru, Karnataka, IND
Junior
Junior
Software
The Technical Support Specialist, Tier 1 provides essential technical assistance and solutions for customer inquiries, ensuring timely support and a positive customer experience. This role requires strong communication skills and technical knowledge to diagnose and resolve technical issues and maintain detailed documentation of customer interactions.
Top Skills: Technical Support
14 Days Ago
Cork, IRL
Expert/Leader
Expert/Leader
Software
The Senior Director, Global Support will define and implement the vision and strategy for customer support at a global scale, ensuring excellence in 24/7 operations. Responsibilities include managing escalations, executing support performance plans, driving operational improvements, and leveraging AI and automation to enhance customer experience.
14 Days Ago
Bengaluru, Karnataka, IND
Mid level
Mid level
Software
The Software Development Engineer II will design and build web solutions, collaborating with product owners and architects while ensuring quality through testing. This role focuses on backend services and frontend development using modern frameworks, contributing to operational efficiency and innovation.
Top Skills: JavaScriptNode.jsPythonTypescript
14 Days Ago
Bengaluru, Karnataka, IND
Senior level
Senior level
Software
As an Engineering Manager, you will lead a cross-functional team of engineers, ensuring high-quality code delivery, managing technical requirements, and collaborating with Product Management on detailed designs. You will focus on developing scalable software and improving engineering efficiency while fostering a culture of learning and ownership among team members.
Top Skills: JavaReact
14 Days Ago
Bengaluru, Karnataka, IND
Mid level
Mid level
Software
The Customer Success Associate at Poppulo will manage customer accounts, enhancing client satisfaction while facilitating project management. Key responsibilities include resolving client issues, developing client relationships, and identifying opportunities for account growth. The role calls for excellent communication skills, attention to detail, and the ability to collaborate with the Customer Success Team.
Top Skills: Salesforce
14 Days Ago
Bengaluru, Karnataka, IND
Mid level
Mid level
Software
The Renewals Specialist will manage the contract renewal process for Poppulo client accounts, involving contract creation, negotiation, and administration. This role requires identifying upsell opportunities, collaborating with various internal teams to enhance renewals efficiency, and maintaining strong customer relationships to achieve performance goals. Flexibility to work UK hours is a must.
Top Skills: Salesforce
14 Days Ago
Bengaluru, Bengaluru Urban, Karnataka, IND
Senior level
Senior level
Software
The Senior Data Engineer at Poppulo is responsible for developing and maintaining data flows, ensuring data accuracy and security across databases, and automating manual processes. The role requires collaboration with business teams to optimize data models for analytics and improve data infrastructure while adhering to compliance norms.
Top Skills: PythonSQL
14 Days Ago
Bengaluru, Karnataka, IND
Senior level
Senior level
Software
As a Senior Software Engineer at Poppulo, you'll design, develop, and maintain software solutions while mentoring junior engineers. You'll work collaboratively with teams to ensure alignment and produce high-quality, efficient code, while also optimizing application performance and scalability.
Top Skills: .NetC#JavaScript
14 Days Ago
Denver, CO, USA
Mid level
Mid level
Software
The Senior Account Executive at Poppulo will focus on driving revenue growth by engaging with senior decision-makers in large enterprises, articulating the business value of Poppulo's solutions, managing sales pipelines, and achieving sales targets while building relationships within the team and across the company.
14 Days Ago
Cork, IRL
Entry level
Entry level
Software
The Solutions Engineer will support the sales process by providing technical expertise in the company's products. Responsibilities include responding to customer inquiries, delivering presentations, documenting requirements, and advising on functional and data protection considerations. The role demands excellent communication skills and a collaborative attitude to ensure customer success.
Top Skills: Email DeliveryFederationMicrosoft ExchangeMicrosoft SharepointWeb-Based Platforms
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