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Lead the establishment of Transaction Monitoring & AML Investigations team, manage day-to-day operations, conduct AML investigations, develop procedures, conduct risk assessments, provide training programs, and stay updated with AML regulations and best practices.

The Quality Assurance Specialist at OKX is responsible for monitoring customer interactions, evaluating performance, providing feedback, and driving customer satisfaction through exceptional service. The role requires strong analytical and communication skills, attention to detail, and the ability to work in a fast-paced environment.

Responsible for technical support in the customer service center, resolving technical issues, introducing new technical tools, researching new technologies, maintaining systems, and preparing technical support documentation.

The Escalation Specialist at OKX handles customer complaints and problems that cannot be resolved at the frontline level. They collaborate with clients to address challenges, choose the best course of action, and swiftly resolve lingering issues. The role involves high-level authority in handling escalations, tech troubleshooting, and assisting in operational excellence and business strategy maintenance.

Responsible for customer KYC cases related to potential money laundering, terrorist financing, and fraud. Conduct thorough reviews of customer onboarding cases and documentation to ensure compliance with AML policies. Collaborate with the KYC team and management to address AML/CDD issues. Manage specific projects and support CDD function enhancements. Requires tertiary education and 2+ years of experience in AML and KYC work domain. Strong communication, attention to detail, and English language skills are essential.

Seeking a Software Engineer for Delta One Trading Team at OKX, a leading cryptocurrency exchange. Responsibilities include designing and implementing low latency trading systems and strategies in Java, supporting trading strategies, and collaborating with traders. Requires strong Java experience, STEM background, and experience in Python and ChronicleQueue is a plus. Competitive compensation and comprehensive insurance coverage provided.

Completing comprehensive reviews of customer onboarding cases, verifying AML documentation, managing CDD/EDD requests, investigating matches against sanctions, providing AML/CDD information to management, supporting CDD function enhancement, and managing projects.