Top Tech Jobs & Startup Jobs

Responsible for technical support in the customer service center, resolving technical issues, introducing new technical tools, researching new technologies, maintaining systems, and preparing technical support documentation.

Lead the establishment of Transaction Monitoring & AML Investigations team, manage day-to-day operations, conduct AML investigations, develop procedures, conduct risk assessments, provide training programs, and stay updated with AML regulations and best practices.

The Escalation Specialist at OKX handles customer complaints and problems that cannot be resolved at the frontline level. They collaborate with clients to address challenges, choose the best course of action, and swiftly resolve lingering issues. The role involves high-level authority in handling escalations, tech troubleshooting, and assisting in operational excellence and business strategy maintenance.