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As a Senior Technical Writer, you'll create and maintain documentation, tutorials, and API references for ngrok's platform. Collaborating with engineers and product managers, you will ensure clarity and accessibility of technical content. You'll review existing documentation and innovate new guides based on user feedback and product updates.

The Senior Software Engineer, Trust and Abuse at ngrok will be responsible for building product features, platforms, and machine learning models to protect the community from various types of abuse and fraud. They will collaborate with product and security teams to enhance trust and safety measures and shape the trust team's vision and roadmap.

As an Engineering Manager at ngrok Inc., you will lead and coach a team of software engineers, drive continuous learning and improvement, and enhance team capabilities. The role involves balancing product work, technical investments, and experiments to achieve sustainable success. Ideal candidates have 5+ years of software engineering experience, 4+ years of experience as a technical lead or engineering manager, and excellent communication skills.

As a Principal Product Manager at ngrok, you will lead product development aimed at enhancing the developer experience. Responsibilities include creating product specifications based on user needs, prioritizing features, and acting as the customer advocate in engineering discussions. You will navigate technical challenges, manage project charters, and directly influence the product roadmap based on insights and feedback.