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The Tech Touch Customer Success Manager at EliseAI will manage a large portfolio of customer accounts, utilizing technology and data-driven strategies to drive engagement, retention, and satisfaction. Responsibilities include conducting business reviews, developing automated communication strategies, and creating self-service resources to enhance customer experience and reduce churn risks.

As a Tech Touch Customer Success Manager at EliseAI, you will manage a large portfolio of accounts, optimizing customer engagement through technology and data-driven strategies. Responsibilities include leveraging customer success tools, scheduling critical meetings, analyzing customer trends, and creating resources to enhance user experience and retention.

EliseAI is seeking an Operations Manager to guide large pilot processes with enterprise-level accounts, work cross-functionally with various teams, manage project schedules, incorporate client feedback, and drive to clear ROI. Requires 2-3 years of management consulting or early-stage startup experience and ability to thrive in a fast-paced environment.