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As a Policy Services Support, you'll promote sales and client retention through excellent customer service, interacting with agents, customers, and service providers. Responsibilities include data entry of policy files, processing work items, confirming eligibility for coverage, and ensuring accuracy in policy and payment requests.

The Compliance Analyst at FrankCrum will monitor regulatory changes, conduct compliance-related research, prepare and file responses to consumer complaints, coordinate state regulatory filings, maintain compliance databases, and assist in market investigations. This role focuses on ensuring adherence to federal, state, and local laws while supporting business requirements for policy administration.