Top Tech Jobs & Startup Jobs in Birmingham, AL

The Enterprise Customer Success Manager will manage relationships with large-scale clients, ensuring satisfaction and success through onboarding, support, and value delivery. Responsibilities include engaging with clients, overseeing implementation, driving renewals, and identifying opportunities for value-add services while addressing any concerns that arise.

The Renewals Manager at Leadership Connect handles the renewal process for SMB accounts, ensuring effective communication, proper documentation in Salesforce, and collaboration with Sales Operations and Client Success. Responsibilities include managing client renewals, tracking account documentation, and identifying upsell opportunities while maintaining strong client relationships.

As a Technical Writer, you will create high-quality content that demonstrates the capabilities of Retool, collaborate with engineers on product documentation, improve the documentation experience, and help develop guidelines for effective documentation. You'll be part of a growing team influencing processes and content strategy.