Top Tech Jobs & Startup Jobs in Rochester, NY

The Director of Enterprise Customer Success at Drata will lead a team of Customer Success Managers, ensuring enterprise clients achieve their desired outcomes, manage customer relationships, and develop effective strategies for customer satisfaction, retention, and growth. This role requires strong leadership, analytics, and a deep understanding of client needs and account management.

As the Principal Product Manager for Mobile at Upstart, you will lead the development and scaling of the mobile app aimed at providing financial stability for vulnerable customers. Your role involves conducting user research, managing agile processes, and collaborating with engineering and design teams to launch and iterate on features.

As a Staff Analyst in Growth Analytics, you will drive insights and data infrastructure for borrower acquisition and retention. This involves collaborating with various teams to set growth strategies, using analytics tools to assess user behavior, conducting quantitative analyses, and mentoring team analysts.

The Partner Development Director is responsible for building and managing strategic partnerships with System Integrators and consulting firms, driving co-selling initiatives, and expanding pipeline goals. The role focuses on collaboration with internal teams to educate sellers about partnerships, enhance brand awareness with partners, and articulate the company's value proposition effectively. The ideal candidate has substantial experience in a sales or partnership role within the MarTech industry, particularly with recognized firms like Merkle or Slalom.

The Director of Retail at Zeta Global will support new logo sales and drive strategies for client success, focusing on leveraging CRM technologies and retail expertise to enhance customer engagement. Responsibilities include business development, account-based marketing, and improving ROI through data-driven insights. The role involves collaboration across teams to create compelling narratives and pitches that position Zeta as a leader in the retail market.