Top Tech Jobs & Startup Jobs in Madison, WI
The Customer Experience Manager is responsible for customer satisfaction and retention by managing service relationships and strategies for assigned clients. The role involves conducting open enrollment presentations, collaborating with consulting teams, and staying updated on industry trends to provide exceptional service and maintain customer relationships.
The Staff Software Engineer will build, maintain, monitor, and scale products, applying best engineering practices. This role involves collaborating with product managers and technical leads, solving unique challenges, mentoring team members, and driving innovation within the engineering culture.
The Principal Software Engineer will be responsible for building, maintaining, and scaling products, applying engineering best practices, collaborating on product roadmaps, and mentoring team members to enhance their technical and soft skills.
The Compliance Program Integrity Specialist conducts reviews and provides guidance on compliance matters, creates and manages policies for regulatory adherence, and supports compliance program operations. The role involves collaboration, documentation management, and ensuring effective compliance with policies and procedures.
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The Senior Solutions Advisor provides advanced technical support for the IBM OMEGAMON portfolio, specifically for OMEGAMON Monitor for Networks on z/OS. The role involves assisting sales, deploying solutions, training customers, and ensuring client needs are addressed. The Advisor also collaborates with development teams to align product roadmaps with client requirements and identify potential technology enhancements.
The Retention Channel Communication Strategist will enhance customer engagement through strategic external communications, manage campaigns, analyze customer insights, and collaborate across teams to drive effective communication strategies at BambooHR.
As a Customer Education Specialist, you will create eLearning courses, video tutorials, and webinars to help customers understand and utilize BambooHR effectively. Your role includes scripting, recording, editing content, managing projects, and collaborating with various teams to enhance customer experience and education.
As a Staff Platform Engineer, you will manage and optimize Kafka clusters, scale high-throughput services, and oversee database architecture and performance. This role involves troubleshooting, mentoring team members, and maintaining existing systems while building new services for an observability platform.
As a Sales Development Representative, you will engage in outbound phone-based sales lead generation, qualifying leads, handling inquiries, and supporting the marketing team with email campaigns and reports. You'll collaborate with sales teams to funnel leads appropriately and maintain account records accurately.
The Senior Program Manager at Omnidian will lead critical customer-focused programs, ensuring effective issue resolution and operational excellence. This role requires building program foundations, cross-functional collaboration, and strong communication to drive program metrics and goals while managing ambiguity.
As an Engineering Manager, you will lead and mentor engineers, collaborate with cross-functional teams, set technical direction, oversee privacy-focused systems, manage projects, and advocate engineering best practices while ensuring compliance with regulations.
As a QA Engineer at TherapyNotes, you'll develop automated tests for API and UI layers, collaborate with development teams, maintain tests, validate software, and improve testing processes. Your role will ensure that software meets requirements and is free from defects while enhancing the CI/CD pipeline.
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