Top Remote Jobs in New York City, NY

The Senior Technical Support Specialist will provide exceptional customer service to high-priority accounts, acting as a strategic partner while solving technical problems using the Iterable platform. This role requires collaboration with cross-functional teams, managing queries via email, chat, and phone, as well as updating documentation and leading projects to improve support processes.

The VP of Value Engineering at Iterable leads and optimizes technical and consultative teams to improve customer engagement and success. This role requires strategic leadership, harmonization of team operations, cross-functional collaboration, and a data-driven approach to enhancing business outcomes. The VP will act as a trusted advisor to customers and oversee scalable processes that support the customer lifecycle.

As a Customer Account Manager at Iterable, you will drive renewal and expansion strategies for existing accounts, ensuring customer satisfaction and retention. Key responsibilities include contract negotiations, account planning, and collaborating with the Customer Success team to understand customer needs and provide innovative solutions that enhance their marketing efforts.

The Compliance Analyst at Ritual will develop, implement, and monitor internal compliance policies and procedures, conduct audits, provide training to employees on compliance standards, manage compliance risks, handle incidents of non-compliance, and report on compliance issues to senior leadership.

The Legal Counsel will establish and manage the legal framework for Ritual, addressing corporate governance, compliance, and contract management. This role involves advising executives, developing policies, overseeing regulatory matters, mitigating legal risks, and guiding equity-related fundraising activities, particularly in the realms of Web3 and AI.

The Operations Strategist at Neon Flux will manage projects, optimize processes, and solve operational challenges. Responsibilities include initiating special projects, supporting the operations team, managing KPIs, and handling communications. The role involves collaborating with cross-functional teams and providing operational support across the organization.

The Brand Coordinator will assist the Brand Manager by coordinating daily operations, marketing campaigns, and project tasks. Responsibilities include client communication, scheduling meetings, maintaining presentations, supporting marketing calendars, and managing project details using tools like Asana. The role requires strong organizational skills and collaboration across teams.