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Top Remote Customer Success Jobs in New York City, NY
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Healthtech • Pharmaceutical • Telehealth
The Virtual Medical Assistant/Patient Advocate will provide administrative and empathetic support to patients and healthcare providers, handling non-clinical inquiries and assisting with medication requests, while working in a fast-paced, rewarding environment.
Top Skills:
Certified Nursing Assistant ExperienceClinical KnowledgeCustomer ServiceEhrHealthcare CommunicationsMedical Assistant ExperienceProblem SolvingTime Management
AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
As a Senior Staff Game Specialist, you'll create software for generating realistic 3D environments using procedural techniques. Collaborate with AI/ML teams and contribute to the integration of this 3D data into game production processes. You'll optimize performance in game engines like Unreal and Unity while ensuring your outputs are compatible with various platforms.
Top Skills:
BlenderC#HoudiniPythonUnityUnreal Engine
Fintech • Information Technology • Software • Financial Services
As a Technical Account Manager, you will provide strategic technical guidance and custom solutions for clients post-implementation. You will collaborate with clients to scope technical solutions, conduct overviews of client needs, assist with API integrations, and create technical documentation to enhance client satisfaction and retention.
Top Skills:
CSSHTMLJavaScriptNode.jsPostgresReactRest ApisSQL
Featured Jobs
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Featured
Artificial Intelligence • Consumer Web • Machine Learning • Productivity • Sales • Software • Analytics
As a Product Support Specialist, you will interact with diverse customers to maximize their use of the product, analyze feedback for improvements, create content for user guidance, and collaborate with teams to enhance customer experience.
Top Skills:
Communication SkillsContent CreationCustomer SupportData AnalysisProduct DevelopmentTechnical Skills
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The role involves enhancing the Icertis CLM platform, implementing AI capabilities, managing client accounts, mentoring junior staff, ensuring compliance, and fostering innovation and collaboration within the team.
Top Skills:
Agile MethodologiesAi CapabilitiesAzure DevopsIcertis Clm
Edtech • Kids + Family • Mobile • Social Impact • Transportation
The Trust & Safety Case Manager ensures platform safety by coaching users on policies, handling support tickets, providing feedback on ride incidents, and collaborating with cross-functional teams to enhance customer satisfaction.
Top Skills:
ExcelGoogle DocsKustomerWord
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
As a Live Scan Review Specialist at Dandy, you will provide expert feedback on digital impressions to dental practice clients, leveraging your CAD/CAM experience and knowledge of dental anatomy to enhance customer experience and product development.
Top Skills:
3ShapeCad/CamIntra-Oral Scanner Software
Insurance • Legal Tech • Social Impact
As a Client Experience Specialist, you'll assist clients seeking disability benefits or insurance compensation through active phone communication. Your role focuses on understanding their situations, advising on the process, and guiding them with empathy. The position requires navigating complex topics and metrics-driven evaluation, impacting many people positively.
Top Skills:
FrontSalesforce
Insurance • Legal Tech • Social Impact
As a Client Experience Associate, you'll engage with clients via phone to assess their situations regarding disability benefits and insurance compensation. Your role involves guiding them through the process, utilizing internal tech platforms, and fostering supportive conversations. You'll be a critical resource for individuals in crisis, helping them navigate the complexities of their needs without requiring prior legal knowledge.
Top Skills:
Customer ServiceFrontSalesforce
Insurance • Legal Tech • Social Impact
The Paralegal/Client Manager at Atticus will drive client relationships, collaborate with attorneys on case strategies, and shape evidence to win client cases. They will work with other teams to enhance service delivery and redefine quality representation in disability proceedings, serving individuals seeking government benefits and legal compensation.
Top Skills:
Client ManagementGovernment Benefits ApplicationLegal Procedures
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will build consultative relationships with clients, driving adoption and satisfaction while identifying growth opportunities. This role involves managing customer accounts, facilitating reviews, and advocating for customer needs within the company to optimize service delivery.
Top Skills:
SaaS
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will enhance customer experience through consultative relationships, driving customer retention and satisfaction. Responsibilities include managing customer relationships, setting goals, facilitating Executive Business Reviews, and identifying upsell opportunities within the FourKites platform.
Top Skills:
SaaS
Computer Vision • Digital Media • Mobile • Productivity • Social Media • Software
As a Customer Success Manager, you will lead support efforts for VSCO's community, managing a team of support agents, ensuring quality communication, and optimizing customer experience tools. You'll gather insights, recommend solutions, and drive retention by addressing customer needs and leveraging product feedback.
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