Top Remote Jobs in Washington DC,

The Collections Specialist will make outbound calls to assist borrowers in resolving their debts, manage internal collection efforts, and improve contact center processes. The role involves navigating multiple software systems and adhering to federal and state regulations.

The Customer Success Manager at DearDoc engages with clients to ensure high product adoption and satisfaction, managing a large portfolio of accounts to exceed revenue goals. Responsibilities include driving product adoption, handling cancellations, and soliciting advocacy opportunities. The role involves consistent follow-up, conducting success calls, and providing feedback to internal teams to enhance customer experience.

The Client Services Manager leads a team responsible for delivering best-in-class client experiences in digital marketing. They are tasked with hiring, coaching, and managing a team of account managers and coordinators, improving processes, and handling client relationships. The role requires strong leadership and exceptional client management skills.