Systems Engineer I

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.

Bullhorn fosters a dynamic and supportive environment where hard work and great results are rewarded and celebrated. We value openness and continuous improvement, encouraging team members to acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a positive and empowering workplace for everyone.

Bullhorn is looking for a problem-solving systems focused technologist to add to our incredibly talented Technical Operations team as a Systems Engineer I. This is a role within the Technical Operations team and reports up to the Site Reliability Engineering Lead/Manager. In this role, you will be responsible for building, implementing, troubleshooting, and managing products and solutions for Bullhorn’s production environment, while ensuring 24/7 availability and high performance. The position will require a proficient understanding of JVM, Kubernetes, and public cloud technologies along with windows services and configuration. The ideal candidate will have proven technical experience with an excellent foundation in operating systems and networking skills. This role encompasses Application Troubleshooting expertise as well as On-Prem and Cloud Infrastructure experience.

As a Systems Engineer I, you will:

• Lead new product line operational integration and ensure operational readiness.

  • Evaluate, improve, and implement monitoring and alerting.

  • Integrate new product lines with established operational processes.

  • Run migrations and automated deployments as needed.

  • Partner with Systems Architecture to align infrastructure with best practices.

• Build, implement, manage and automate products and solutions for Bullhorn’s production environments.

• Develop and maintain system analysis and reporting tools and tools for task automation.

• Identify and contribute to strategy for continual improvement efforts for operational efficiency gains.

• Maintain systems and network configurations for national and international data centers.

• Monitor and maintain all production system equipment and services.

• Mentor, train, and provide technical leadership to System Administration team members.

• Ensure 24/7 availability of the production application environment. This will include 24/7 on-call responsibilities on a rotating basis as Technical Lead resource.

• Build and document processes and procedures, testing plans, project plans, and architectural diagrams.

• Provide direct support to and partner on projects with Software Development, Quality Engineering, Customer Support, Professional Services and third party vendors as needed to implement new solutions or resolve production problems.

As a Systems Engineer I, You'll Bring:

• 6+ years of relevant hands-on experience with systems administration, as well as hardware and software troubleshooting in a multi-tenant, multi-product environment with high volume usage from external users.

• Experience in automation and managing large server environments using Helm, Puppet, Ansible or other comparable tooling.

• Proficiency in building and managing public cloud infrastructure (AWS, Azure, or GCP).

• Mastery of administering Linux based systems (a must) and Windows Server (is a plus).

• Experience working with containerized and virtualized environments such as Kubernetes and KVM/VMWare.

• Experience scripting in Bash, Python, PowerShell or similar scripting language.

• Experience with Prometheus, Icinga, Grafana, ELK, Splunk or similar monitoring and visibility systems

• Previous experience in a SaaS and/or high volume website environment is highly preferred. We have 10,000+ Customers with 200,000+ users

• Experience with SAN and NAS technologies (iSCSI, FCP, CIFS, NFS, etc).

• Experience working in high pressure environments.

• Previous on-call experience.

Bonus points for:

• Experience administering Java-based applications running on Tomcat or JBoss application servers.

• Experience with onboarding acquisitions, integrating new product lines with existing processes and teams

• Understanding of TCP/IP network technologies

What we offer...

• Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
• Unlimited Planned Paid Time Off
• Global Mental Health Support
• On-Demand Learning & Development
• Quarterly paid volunteer days
• Lucrative Employee Referral Program (eligible for prior to your first day)
• Company-wide mentor program

Bullhorn's core purpose is to create an incredible customer experience, which starts with first creating an incredible employee experience. Our vision is for every employee to have a sense of belonging, a voice that is heard, and a clear path for success. We are committed to building diverse and inclusive teams, and our culture is shaped by our five core values: Ownership, Energy, Speed & Agility, Service, and Being Human.

We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.