Top Remote Jobs in Baltimore, MD

The Customer Success Manager at Follett Software is responsible for fostering relationships with key customers, ensuring satisfaction, retention, and upsell opportunities. The role involves proactive account management, acting as a trusted advisor, leading business reviews, and facilitating customer engagement to help clients maximize the value of Follett products.

As a Technical Incident Manager, you will coordinate incident response, facilitate post-incident analyses, and improve incident management processes. You are responsible for leading responses during outages and ensuring communication with stakeholders, while also developing tools and automation for incident management and maintaining security standards.

The Client Onboarding Specialist will guide new clients through the onboarding process, manage client portfolios, provide customer support, and collaborate with cross-functional teams to enhance the onboarding experience. The role requires excellent organizational and communication skills, and a client-oriented approach.

The Strategic Client Executive will be the main contact for Zelis clients, managing a strategic book of business to drive growth and ensure client satisfaction. Responsibilities include relationship building, revenue management, client retention, risk mitigation, and product optimization. The role requires understanding client needs and collaborating with internal teams to achieve business objectives.

Develop and implement enterprise-wide backup and disaster recovery strategies, ensuring compliance with GMP and other regulations. Collaborate with various teams to maintain backup policies and troubleshoot issues. Mentor junior engineers and present strategies to senior leadership, driving improvements while staying ahead of emerging technologies.

The Business Development Manager focuses on generating new business revenue through sales of cloud-based software solutions. Responsibilities include developing territory strategies, creating account plans, meeting sales quotas, and collaborating with marketing and management.

As a Senior Software Engineer at Backflip, you will design, develop, and maintain full-stack solutions, collaborate with cross-functional teams, innovate user features, and contribute to the architecture of scalable code. Your responsibilities include writing automated tests, deploying applications, and staying current with industry trends.