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Top Remote Customer Success Jobs

22 Days Ago
3 Locations
Remote
80 Employees
Junior
80 Employees
Junior
Big Data • Information Technology • Software • Database • Analytics
The Customer Success Engineer will support enterprise customers by answering questions and ensuring they get value from the platform. This involves reading API documentation and understanding SaaS tools while collaborating across teams. The role demands strong organizational skills, a customer-centric approach, and the ability to manage multiple tasks in a fast-paced environment.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+27 More
24 Days Ago
8 Locations
Remote
254 Employees
Senior level
254 Employees
Senior level
Marketing Tech • Analytics
As a Senior Customer Success Manager, you will manage a portfolio of FMCG clients, providing strategic guidance and support to help them leverage market insights, enhance their experience with the platform, and achieve their business goals. Responsibilities include conducting workshops, monitoring client health, managing renewals and growth opportunities, and gathering customer feedback to improve services.
2 Days Ago
USA
Remote
150 Employees
Mid level
150 Employees
Mid level
Software
The Customer Experience Manager is responsible for customer satisfaction and retention by managing service relationships and strategies for assigned clients. The role involves conducting open enrollment presentations, collaborating with consulting teams, and staying updated on industry trends to provide exceptional service and maintain customer relationships.
24 Days Ago
United States
Remote
300 Employees
Senior level
300 Employees
Senior level
Fintech • Real Estate • PropTech
The Customer Success Manager at Snapdocs is the main contact for customers, focusing on maximizing value, sustaining long-term relationships, and guiding customers in achieving their digital goals. Responsibilities include managing engagements, delivering customer plans, driving renewals, and project management.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+28 More
24 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager will manage the relationship with customers, ensuring they achieve workplace equity goals. Responsibilities include guiding customers on equity strategies, facilitating compliance, maintaining engagement, and collaborating with internal teams to enhance customer experience.
24 Days Ago
United States
Remote
39 Employees
Junior
39 Employees
Junior
Mobile • Software
The Technical Customer Success Manager will oversee the customer journey, ensuring clients maximize the value of Unlayer's products. Responsibilities include regular check-ins, relationship building, upselling services, and collaborating with product and engineering teams to address customer feedback and technical issues.
24 Days Ago
Boston, NY, USA
Remote
104 Employees
110K-150K Annually
Entry level
104 Employees
110K-150K Annually
Entry level
Consumer Web • Fintech • Financial Services
Join Akoya as a Customer Success Manager and be responsible for growing the ecosystem of a data access network. Work collaboratively with various teams to ensure customers derive value from the platform and renew their relationships with us. Enhance customer experiences through product UX and API design.
24 Days Ago
American Fork, UT, USA
Remote
591 Employees
Senior level
591 Employees
Senior level
Security • Software • Manufacturing
The Enterprise Customer Success Manager will manage a portfolio of State, Local, and Higher Ed customers, ensuring satisfaction and successful solution adoption. Responsibilities include customer relationship management, onboarding implementation, training, account monitoring, contract renewal, and feedback collection to drive product improvements.
24 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager at Syndio will focus on helping organizations achieve workplace equity by managing customer relationships, guiding clients on equity strategies, and ensuring product utilization and ongoing compliance. The role involves communicating with key decision-makers, collaborating with various teams, and influencing customer service strategies while ensuring customer's needs are met effectively.
24 Days Ago
USA
Remote
1,300 Employees
Expert/Leader
1,300 Employees
Expert/Leader
Software
The VP of Customer Success will lead initiatives to ensure customer sustainability and profitability, develop success metrics, implement a customer-first approach, facilitate training, manage processes for onboarding and renewals, and improve customer relationships. The role requires strategic leadership and accountability for achieving revenue goals.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More
25 Days Ago
United States
Remote
Senior level
Senior level
Software
The Senior Customer Success Manager at Vercel manages a portfolio of Enterprise customers to enhance their experience and drive business value. Responsibilities include onboarding, setting success criteria, issue resolution, and identifying expansion opportunities, all while maintaining customer engagement and satisfaction through strategic guidance and collaboration.
3 Days Ago
USA
Remote
Entry level
Entry level
Security • Software
The Customer Experience Manager is responsible for advocating for clients, developing strategic account plans to enhance product adoption, supporting clients during pre and post-implementation activities, and tracking client satisfaction and feedback. They will collaborate with various teams to ensure smooth client experiences and manage key performance indicators (KPIs).
4 Days Ago
USA
Remote
33 Employees
80K-120K Annually
Mid level
33 Employees
80K-120K Annually
Mid level
Other
The Partner Success Manager will enhance partner relationships in the cellular and telecom industries, manage key partnerships, drive revenue growth, and ensure successful collaborations. Responsibilities include developing strategies, analyzing market trends, addressing challenges and optimizing partner performance.
8 Days Ago
United States
Remote
360 Employees
Mid level
360 Employees
Mid level
Edtech
The Partnership Success Manager will enhance client satisfaction and retention by developing success strategies, fostering meaningful relationships, and ensuring clients achieve their educational goals using Teachstone solutions. Responsibilities include onboarding support, managing contract logistics, monitoring client health, and advocating for client needs internally.
6 Days Ago
United States of America
Remote
5,300 Employees
48K-72K Annually
Junior
5,300 Employees
48K-72K Annually
Junior
Healthtech
As a Customer Experience Manager, you'll build relationships with customers, onboard them to RCM, manage communication and performance analysis, provide leadership within operations, and ensure effective coordination across departments.
9 Days Ago
USA
Remote
47 Employees
75K-85K Annually
Mid level
47 Employees
75K-85K Annually
Mid level
Edtech • Healthtech • Telehealth
As a Partner Success Manager, you will manage relationships with college campus partners, ensuring successful implementation and ongoing engagement. Your role will involve providing reports, identifying growth opportunities, and crafting strategic success plans to enhance partner relationships.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+27 More
8 Days Ago
3 Locations
Remote
121 Employees
Entry level
121 Employees
Entry level
Cloud • Information Technology • Consulting
As a Digital Archiving Success Manager at Preservica, you'll support customers' digital preservation programs by offering guidance on data structuring, ingesting content, and integrating systems. You'll leverage best practices in archiving, create scripts for custom needs, and ensure client satisfaction using SaaS products, acting as the primary contact for issues and inquiries.
11 Days Ago
USA
Remote
95 Employees
Senior level
95 Employees
Senior level
Software • Telehealth
The Partner Success Manager will be responsible for managing health system, patient engagement, and pharma partner accounts, focusing on building relationships, ensuring timely delivery of solutions, and identifying growth opportunities. The role includes liaising with internal teams to enhance customer experience and tracking key account metrics while addressing client requests.
12 Days Ago
United States
Remote
28 Employees
Entry level
28 Employees
Entry level
Computer Vision • Healthtech • Software
The Partner Success Manager is responsible for managing relationships with integration partners, ensuring their post-sale success and support. This includes creating training content, conducting webinars, resolving issues, and collaborating cross-functionally to optimize integration outcomes and improve customer satisfaction.
13 Days Ago
United States
Remote
1,153 Employees
Entry level
1,153 Employees
Entry level
Healthtech • Software • Telehealth
The RCM Client Manager will manage client relationships and revenue cycle activities for assigned medical practices, focusing on performance monitoring and improvement. Responsibilities include analyzing A/R data to identify trends, resolving billing issues, conducting audits, and collaborating with internal teams and global partners to enhance overall client metrics.
13 Days Ago
United States
Remote
923 Employees
75K-100K Annually
Entry level
923 Employees
75K-100K Annually
Entry level
Artificial Intelligence • Software • Automation
As an Enterprise Customer Experience Manager, you will advocate for enterprise customers, ensuring their support agreements are fulfilled while monitoring customer health and facilitating proactive engagement. Your role will involve coordinating technical support, enhancing customer satisfaction, and analyzing feedback to improve service quality.
14 Days Ago
IN, USA
Remote
175 Employees
Senior level
175 Employees
Senior level
Cloud
The Senior Customer Success Manager will drive customer satisfaction and retention by managing relationships with enterprise clients, securing expansion opportunities, and ensuring the Aria billing platform meets client needs. The role involves collaborating with cross-functional teams and proactively addressing customer concerns.
Top Benefits:
Health Insurance
15 Days Ago
Atlanta, GA, USA
Remote
104 Employees
Entry level
104 Employees
Entry level
Fintech • Logistics • Payments
The Customer Experience Manager at Relay Payments will manage the entire customer journey, including sales, onboarding, driver activation, and account management, ensuring customer satisfaction and bridging communication between clients and teams. Fluency in Russian, Ukrainian, or Polish is required, and candidates should possess strong interpersonal skills to maintain relationships and drive results.
18 Days Ago
3 Locations
Remote
224 Employees
Senior level
224 Employees
Senior level
Design
The Senior Manager, Customer Experience will oversee customer-facing teams, improve customer registration and onboarding processes, develop customer success strategies, monitor key metrics, and drive continuous improvement. This role necessitates collaboration with other departments to advocate for customer needs and ensure high satisfaction levels.
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