Top Remote Customer Success Jobs

As a Senior Customer Success Manager at Chainguard, you will lead the technical onboarding process for new customers, advocate for their needs within the organization, and ensure successful engagements through collaboration with various internal teams. You will manage the day-to-day communication with customers to drive outcomes and deliver value.

The Enterprise Customer Success Manager is responsible for ensuring the success of Lumos' largest customers by managing relationships, onboarding, renewals, and customer lifecycle management. This role involves acting as a trusted advisor, influencing product direction based on customer feedback, and achieving ROI within expected timelines.

The Customer Success Manager is responsible for managing relationships with SMB clients, ensuring product adoption, satisfaction, and retention. They will act as the main point of contact, monitor usage, resolve client inquiries, assist with renewals, and educate clients on best practices to optimize their experience with the company's solutions.

The Senior Trainer for Customer Success Operations will lead onboarding and continuing education training, develop training materials, evaluate performance, and ensure that content is aligned with business objectives. They will support the learning journey of employees while maintaining a dynamic and adaptable training approach.

The Senior Customer Success Manager will manage key customer relationships to enhance satisfaction, adoption, and growth. Responsibilities include developing success plans, facilitating workshops, monitoring success metrics, and collaborating with internal teams while leading customers through their lifecycle stages.

The Customer Success Manager is responsible for managing customer relationships, ensuring clients achieve their goals through onboarding, training, and strategizing for product adoption and growth. They track metrics, enhance customer retention, and collaborate across teams to drive service expansion and client satisfaction.

The Customer Success Manager/Senior Customer Success Manager at Viz.ai is responsible for enhancing customer relationships, optimizing the use of Viz.ai technology, and ensuring clinical, financial, and operational success for healthcare clients. The role involves training users, monitoring engagement, driving contract renewals, and expanding the business within existing accounts.

The Customer Success Manager at Algolia will support the LATAM customer base by enhancing customer onboarding, adoption, retention, and success. Responsibilities include conducting product training, providing proactive recommendations, resolving account issues, and acting as a liaison between customers and internal teams while analyzing customer metrics to prevent churn and identify expansion opportunities.

Join Anteriad's Customer Success team to provide top-quality support for digital products, manage campaign life cycles, and work closely with customers and internal teams. Enjoy a flexible work environment with professional growth opportunities and comprehensive benefits.

As a Customer Success Manager at Common Room, you will oversee customer journeys post-sales, focusing on onboarding, training, and adoption strategies. You'll collaborate with customers and internal teams to create impactful training content and evaluate customer engagement initiatives while building strong relationships to drive customer satisfaction and business outcomes.

The Enterprise Senior Customer Success Manager at Kasada will focus on building and maintaining successful relationships with enterprise customers, providing strategic guidance and ensuring maximum value adoption of Kasada's cybersecurity solutions. The role involves analyzing customer health metrics, collaborating with cross-functional teams, and addressing critical customer issues to enhance the overall customer experience.

As a Customer Success Executive, you will focus on driving customer satisfaction and revenue growth through effective account management, stakeholder relationships, and innovative solutions. You'll oversee implementation handoffs, conduct business reviews, and identify upsell opportunities, while ensuring high customer satisfaction and performance management.

As a Customer Success Manager at Glia, you will manage ongoing relationships with key clients, providing strategic advice and ensuring they derive maximum value from the platform. Your responsibilities include creating reports, collaborating with internal teams, and developing training initiatives while leveraging your expertise in complex SaaS products.

The Customer Success Manager at Keeper will be responsible for nurturing client relationships, meeting revenue quotas, negotiating renewals, upselling, and ensuring customer satisfaction and security through Keeper's solutions. This role requires strong technical knowledge and the ability to manage a portfolio of clients effectively.

The Customer Success Manager at Apixio ensures successful project completion and customer retention by managing relationships, tracking project status, and coordinating efforts among internal teams. They also handle communication, prepare reports, and identify process improvements across customer project lifecycles.

The Customer Success Manager will guide a portfolio of customers to achieve their workplace equity goals by building lasting relationships, advising on strategies, and ensuring compliance. They will engage with different teams to support customer needs and influence overall customer service strategy.

The Client Success Lead at VideoAmp will oversee the post-sale Client Success team, managing client performance and relationships, fostering team growth, onboarding new hires, and developing strategies to meet client goals. This role requires strategic vision and collaboration with sales and leadership to enhance customer satisfaction and retention in a high-growth AdTech environment.