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Top Remote Customer Success Jobs
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will drive customer growth, manage relationships, and ensure renewals by providing support post-onboarding, guiding product adoption, and offering valuable insights. You will facilitate upselling and cross-selling initiatives, collaborate on retention strategies, and act as a customer advocate within the company.
Top Skills:
CRMGoogle SuiteHubspot
Cloud • Information Technology • Security • Software • Cybersecurity
As a Customer Success Manager leader, you will mentor and develop the team while driving customer adoption and satisfaction. Responsibilities include collaborating with various departments, tracking performance metrics, and acting as an escalation point for complex issues. You will empower your team to deliver outcomes and voice customer insights for product development.
AdTech • eCommerce • Machine Learning • Marketing Tech • Software
The Customer Success Manager at RollWorks will maintain relationships with high-potential customers, driving product adoption and value retention. Responsibilities include managing renewals, collaborating with multiple teams, and adapting to a startup environment to enhance customer outcomes.
Marketing Tech • Real Estate • Software • PropTech • SEO
Digital Customer Success Manager responsible for analyzing the customer journey, building digital communication strategies, incorporating automation, and driving customer behavior through data. Focus on client outreach, retention, and expansion. Requires experience in software implementation, media agency campaign execution, customer success management, knowledge of SEO and social media, and strong communication skills.
Big Data • Cloud • Software • Generative AI • Big Data Analytics
The Commercial Customer Success Manager will oversee the entire client journey, from onboarding to renewal. Responsibilities include conducting business reviews, monitoring account health, developing strategies for adoption, and partnering with sales and product teams to enhance customer value and drive growth.
AdTech • Software
As a Customer Success Manager, you will enhance the success of clients using the Basis Platform by managing accounts, driving revenue growth, and educating clients on the platform. You will work closely with clients to achieve their business objectives while collaborating with cross-functional teams to ensure they receive optimal service and support.
Cloud • Information Technology • Security • Software • Cybersecurity
The Manager of Customer Success will lead a team of Customer Success Managers, develop strategies for customer adoption and satisfaction, and collaborate with various departments to ensure client success. Key responsibilities include mentoring the team, establishing performance metrics, resolving complex issues, and staying updated on industry trends.
Artificial Intelligence • Legal Tech • Professional Services • Software
As a Customer Success Manager at Ontra, you'll build and maintain client relationships, manage the customer journey, resolve issues, collaborate across teams, oversee account configurations, and engage in training initiatives to enhance client satisfaction.
Featured Jobs
Artificial Intelligence • Digital Media • Healthtech • Marketing Tech • Software
The Manager of Customer Success will oversee a team of Customer Success Managers, ensuring their success through training and support. Responsibilities include conducting performance reviews, driving key metrics, identifying customer needs, and collaborating with sales. The role demands a proactive approach to enhance customer satisfaction and involves leading a remote team in a fast-paced startup environment.
Healthtech • HR Tech • Kids + Family • Other • Social Impact • Telehealth
The Customer Success Manager will engage with customers to understand their needs, drive retention, increase member engagement, and maintain customer satisfaction. They will support customers through the entire lifecycle, develop tailored solutions, and advocate for customer needs within Carrot.
Healthtech • HR Tech • Kids + Family • Other • Social Impact • Telehealth
The Customer Success Manager II at Carrot Fertility will support health plan customers, drive retention, and increase member engagement. Responsibilities include acting as a trusted advisor, communicating product value, and managing customer requests. The role involves proactive business growth collaboration and fostering high customer satisfaction through a tech-savvy and process-oriented approach.
Top Skills:
Salesforce
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Senior Customer Success Manager, you will serve as the primary contact for customers, driving product adoption, satisfaction, and retention through relationship building and consultative engagement. You'll analyze product usage, provide demos, manage escalations, and partner with internal teams to enhance customer experience and grow revenue.
Cloud • Greentech • Information Technology • Software • Energy
The Senior Customer Success Manager will lead customer engagement, ensuring maximum value from data solutions. Responsibilities include relationship-building, guiding clients through onboarding, providing training, and advocating for customer feedback to refine the service offerings.
Artificial Intelligence • Legal Tech • Professional Services • Software
As a Senior Customer Success Manager at Ontra, you will manage relationships with enterprise clients in the financial services sector. Your responsibilities include developing adoption plans, conducting strategic reviews, promoting customer retention, and acting as the voice of the customer within the organization, while guiding clients to achieve their desired outcomes using Ontra's SaaS solutions.
Healthtech • Information Technology • Mobile • Productivity • Software • Analytics • Telehealth
As a Client Success Coordinator for Doximity, you will support hospital accounts, execute marketing campaigns, improve communication processes, and partner with internal teams to promote client retention. Your role requires exceptional communication skills, a detail-oriented mindset, and the ability to manage multiple projects effectively.
Top Skills:
AdobeAirtablePhotoshopSalesforce
Fintech • HR Tech • Financial Services
The Client Success Manager will help grow and scale the business by managing key client relationships, leading customer support efforts, and building operational processes. Responsibilities include onboarding customers, addressing their feedback, and creating new workflows. A focus on customer experience and operational improvement is key to this role.
Cloud • Information Technology • Sales • Security • Cybersecurity
The Senior Customer Success Manager will enhance customer relationships, ensuring optimal use of the LogScale/Next-Gen SIEM suite. Responsibilities include driving engagement, managing renewals, leading strategic reviews, and leveraging internal resources to ensure customer satisfaction and success.
Top Skills:
SIEMSoar
Artificial Intelligence • Cloud • Enterprise Web • Natural Language Processing • Software • Business Intelligence • Generative AI
As an Enterprise Customer Success Manager, you'll focus on improving customer quality, engaging in deep discovery for upselling, renewing contracts, and aligning stakeholders within larger organizations. You'll work with cross-functional teams to enhance the customer experience and evangelize the importance of customer success for businesses of all sizes.
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager at Cloudflare ensures the satisfaction and retention of mid-market customers post-sale, fostering strong relationships and communicating relevant features to meet their business needs. Responsibilities include managing customer lifecycles, coordinating business reviews, leveraging customer data for insights, and collaborating with internal teams to resolve issues.
Cloud • Security • Software • Cybersecurity
The Senior Customer Success Manager acts as a trusted partner, guiding customers through onboarding and optimizing their use of the company's security products. This role focuses on relationship-building, customer retention, and ensuring customers achieve their security outcomes while mentoring team members.
Top Skills:
SaaS
Cloud • Enterprise Web • Software
As a Senior Manager of Customer Success Architects, you will lead a team focused on delivering exceptional service to clients, driving growth initiatives, and building strong customer relationships while ensuring high performance and strategic alignment with company goals.
Top Skills:
AWSAzureDockerGCPKubernetes
Information Technology • Security • Software • Cybersecurity
The Client Success Specialist at BlackCloak will ensure effective communication with clients to facilitate the adoption of the BlackCloak platform. Responsibilities include client onboarding, managing client interactions, conducting support sessions, and collaborating with internal teams to deliver an exceptional client experience.
Artificial Intelligence • Machine Learning • Natural Language Processing • Conversational AI
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 high-revenue accounts, focusing on enhancing customer engagement, driving product adoption, and uncovering growth opportunities. The role requires a strong understanding of customer needs, effective communication, and collaboration across teams.
Software
The Senior Customer Success Manager will build and maintain relationships with enterprise customers, ensuring they gain value from Cyara's automated CX Assurance Platform. Responsibilities include managing customer journeys, negotiating renewals, and delivering insights for improvement. Passion for customer experience and strong strategic skills are key.
Top Skills:
Customer SuccessProgram ManagementSaaS
Fintech • HR Tech • Payments • Social Impact • Financial Services
The Senior Manager of Client Success will lead a high-performance team to enhance client relationships and drive engagement for DailyPay's Strategic and Enterprise clients. Responsibilities include implementing best practices for employee financial wellness, managing escalations, and optimizing client retention through strategic initiatives and performance metrics.
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