Top Remote Customer Success Jobs

As a Senior Customer Success Manager, you will serve as the primary contact for customers, driving product adoption, satisfaction, and retention through relationship building and consultative engagement. You'll analyze product usage, provide demos, manage escalations, and partner with internal teams to enhance customer experience and grow revenue.

The Senior Customer Success Manager will lead customer engagement, ensuring maximum value from data solutions. Responsibilities include relationship-building, guiding clients through onboarding, providing training, and advocating for customer feedback to refine the service offerings.

As a Senior Customer Success Manager at Ontra, you will manage relationships with enterprise clients in the financial services sector. Your responsibilities include developing adoption plans, conducting strategic reviews, promoting customer retention, and acting as the voice of the customer within the organization, while guiding clients to achieve their desired outcomes using Ontra's SaaS solutions.

As a Client Success Coordinator for Doximity, you will support hospital accounts, execute marketing campaigns, improve communication processes, and partner with internal teams to promote client retention. Your role requires exceptional communication skills, a detail-oriented mindset, and the ability to manage multiple projects effectively.

The Client Success Manager will help grow and scale the business by managing key client relationships, leading customer support efforts, and building operational processes. Responsibilities include onboarding customers, addressing their feedback, and creating new workflows. A focus on customer experience and operational improvement is key to this role.

The Senior Customer Success Manager will enhance customer relationships, ensuring optimal use of the LogScale/Next-Gen SIEM suite. Responsibilities include driving engagement, managing renewals, leading strategic reviews, and leveraging internal resources to ensure customer satisfaction and success.

As an Enterprise Customer Success Manager, you'll focus on improving customer quality, engaging in deep discovery for upselling, renewing contracts, and aligning stakeholders within larger organizations. You'll work with cross-functional teams to enhance the customer experience and evangelize the importance of customer success for businesses of all sizes.

The Customer Success Manager at Cloudflare ensures the satisfaction and retention of mid-market customers post-sale, fostering strong relationships and communicating relevant features to meet their business needs. Responsibilities include managing customer lifecycles, coordinating business reviews, leveraging customer data for insights, and collaborating with internal teams to resolve issues.

The Senior Customer Success Manager acts as a trusted partner, guiding customers through onboarding and optimizing their use of the company's security products. This role focuses on relationship-building, customer retention, and ensuring customers achieve their security outcomes while mentoring team members.

As a Senior Manager of Customer Success Architects, you will lead a team focused on delivering exceptional service to clients, driving growth initiatives, and building strong customer relationships while ensuring high performance and strategic alignment with company goals.

The Client Success Specialist at BlackCloak will ensure effective communication with clients to facilitate the adoption of the BlackCloak platform. Responsibilities include client onboarding, managing client interactions, conducting support sessions, and collaborating with internal teams to deliver an exceptional client experience.

The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 high-revenue accounts, focusing on enhancing customer engagement, driving product adoption, and uncovering growth opportunities. The role requires a strong understanding of customer needs, effective communication, and collaboration across teams.

The Senior Manager of Client Success will lead a high-performance team to enhance client relationships and drive engagement for DailyPay's Strategic and Enterprise clients. Responsibilities include implementing best practices for employee financial wellness, managing escalations, and optimizing client retention through strategic initiatives and performance metrics.

The Customer Success Specialist will provide technical assistance and manage software implementation projects for customers using the Jobba platform. Responsibilities include onboarding, training, troubleshooting, and ensuring customer satisfaction, while also monitoring key performance indicators and engaging in teamwork.

As a Senior Customer Success Manager, you will manage relationships with Mid-Market customers, drive product adoption, develop best practices, and ensure high customer satisfaction and retention. You will onboard clients, strategize for customer success, and advocate on behalf of customers to improve their engagement with Superhuman's productivity tools.

The Senior Client Success Onboarding Manager will manage onboarding specialists and ensure a positive onboarding experience for clients. Responsibilities include training the team, overseeing client onboarding, resolving client issues, and contributing to onboarding materials and communication initiatives. This role requires strong customer service skills, technical knowledge, and the ability to work in a remote environment.

The Senior Enterprise Public Sector Customer Success Manager collaborates with customers to enhance their digital operations. Responsibilities include building trusted relationships, guiding adoption of PagerDuty products, identifying risk factors, and leading post-sales engagement to ensure customer success and satisfaction.