Top Remote Customer Success Jobs

The Customer Success Manager will lead and support covered entity stakeholders in adopting and using drug discount and rebate solutions. Responsibilities include onboarding, account monitoring, troubleshooting, stakeholder engagement, and reporting on customer satisfaction. The role requires strong project management, communication skills, and analytics to drive product utilization and customer experience.

The Sr. Manager of Customer Success at Webflow will be responsible for leading a team to enhance customer satisfaction and retention. This involves optimizing processes, driving customer-centric initiatives, leveraging data for actionable insights, and collaborating with cross-functional teams to boost customer experience and product adoption.

The Senior Customer Success Manager at Vivian Health will develop strategic relationships with staffing agencies, drive revenue growth through upsell opportunities, ensure client success, advocate for client needs, and foster innovation in customer engagement.

As a Customer Success Partner at Kyruus Health, you will act as an advocate for clients, developing strong relationships and delivering value through strategic account planning, regular business reviews, and optimizing customer experience. You will ensure customer needs are met while promoting product adoption and utilizing analytics for recommendations. Your role involves continuous communication with both customers and internal teams, fostering mutual respect and a culture of feedback.

The Associate Client Success Manager will manage client relationships, implement growth strategies, and ensure alignment with client goals and internal priorities. Responsibilities include performance reviews, upselling opportunities, and collaborating with internal teams. Strong communication and program management skills are essential, along with proficiency in CRM software and a solid understanding of the fintech sector.

The Customer Success Manager at Kalderos ensures customers have a positive experience by supporting them through the lifecycle of Kalderos' healthcare-focused applications, optimizing product utilization and driving customer satisfaction and retention by building relationships and addressing needs proactively.

The Associate Client Success Manager will partner with key B2B accounts in the travel and ticket marketplaces, driving growth through strategic client management. Responsibilities include managing relationships, analyzing performance, sharing insights, and collaborating with various internal teams to enhance the Affirm platform for merchants.

As a Client Success Manager, you will guide clients in building and designing websites while managing relationships through a complete lifecycle, including strategy development and implementation of marketing solutions. You are responsible for delivering exceptional service and ensuring client satisfaction while meeting KPIs.

As a Public Sector Customer Success Manager at GitLab, you will build trusted relationships with customers to enhance their experience with our software. You'll help clients achieve their goals by providing strategic advice, measuring success metrics, and facilitating integration of our solutions into their operations. Your role will also involve engaging directly with stakeholders and ensuring customer satisfaction through effective communication and support.

As a Customer Success Manager at Arcadia, you'll manage customer accounts, ensuring satisfaction through data quality and support. You'll provide training, troubleshoot issues, and communicate effectively with internal teams and clients, aligning product offerings with business goals. You'll also lead project timelines and facilitate successful customer engagement.

The Customer Success Manager III at Carrot Fertility will manage relationships with mid-market customers, ensuring retention and increasing engagement. This role involves developing success strategies, addressing customer needs, and leveraging CRM tools to support customer satisfaction and drive business growth.

As a Customer Success Manager at Drata, you will enhance customer experiences and drive customer journey by fostering trust and collaboration, focusing on metrics like NPS and product adoption. Your role includes serving as a primary contact for clients, leveraging data for performance insights, conducting QBRs, and guiding compliance journeys. You will work closely with internal teams to align customer objectives and create tailored programs for success.

As the Director of Customer Success, you will lead customer success strategies and oversee a team of Customer Success Managers. Your responsibilities include driving adoption, retention, and renewals across a large customer base while collaborating with sales and guiding your teams to meet strategic goals. Additionally, you'll support operational tasks, monitor customer health, and build relationships to foster upsell opportunities.

As a Customer Success Manager, you will drive customer adoption of Workiva solutions, ensure ROI, consult on best practices, and manage customer relationships throughout their lifecycle. You will utilize management tools for tracking communication, identify and resolve issues, and advocate for customers internally while supporting them in effectively using the Workiva platform.

The Senior Customer Success Manager at Arcadia.io manages a portfolio of enterprise customers, ensuring alignment with their business objectives. Responsibilities include mentoring CSMs, overseeing customer success initiatives, and driving adoption of Arcadia's solutions. The role requires exceptional communication skills and a strong understanding of healthcare technology and data analytics.

As a Customer Success Manager at Drata, you will enhance the customer experience by engaging with emerging markets, driving customer journey value, and ensuring optimal product adoption. You will manage a portfolio of ~400 customers and collaborate across teams to achieve key performance metrics related to customer satisfaction and retention.

The Senior Manager of Client Success will advance Cohere's value-based care solutions by building strong client relationships, ensuring tailored implementations, and collaborating internally for operational success. They will advocate for clients and provide expert advice on market trends and best practices, while also leading cross-functional teams to meet client needs.