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Top Remote Customer Success Jobs

16 Days Ago
United States
Remote
130 Employees
Senior level
130 Employees
Senior level
Software
As an Enterprise Customer Success Manager, you'll build long-term relationships with key stakeholders, increase product adoption, ensure renewals, manage customer feedback, and help strategically guide product development based on client needs. You'll own quarterly and annual retention metrics while assisting in upselling opportunities.
18 Days Ago
USA
Remote
90 Employees
150K-180K Annually
Entry level
90 Employees
150K-180K Annually
Entry level
Artificial Intelligence • Computer Vision • Machine Learning • Software
As a Customer Success Manager at Runway, you will be the primary contact for enterprise customers, ensuring they have a positive experience and derive maximum value from the company's services. Your role will involve onboarding customers, strategizing for engagement and growth, and leveraging analytics to monitor customer health and satisfaction. Key activities include collaborating with teams on customer support, documenting success stories, and translating customer feedback into insights for product improvement.
Top Benefits:
401-K
401-K Matching
Company Equity
+50 More
17 Days Ago
USA
Remote
37 Employees
Junior
37 Employees
Junior
Mobile • Security • Software
The Senior Customer Success Engineer at Corellium ensures customer success by providing technical support, guiding onboarding, resolving issues, and gathering feedback for product improvement. They work closely with sales and product development to maintain customer satisfaction and build a knowledge base of solutions.
19 Days Ago
Indianapolis, IN, USA
Remote
70 Employees
Senior level
70 Employees
Senior level
Healthtech • Analytics
As an Enterprise Client Success Manager, you will manage a portfolio of high-value clients in the healthcare industry, ensuring maximum value from the platform and driving adoption, satisfaction, and renewals. You will engage with executive-level stakeholders and oversee integration, problem-solving, and reporting.
19 Days Ago
United States
Remote
274 Employees
Senior level
274 Employees
Senior level
Big Data • Fintech • Database • Analytics • Financial Services
The Client Success Manager at Array is responsible for managing and growing a portfolio of high-value accounts, ensuring client satisfaction and revenue growth through strategic partnerships and tailored solutions. They work closely with cross-functional teams to develop customized offerings that align with client goals and maintain an understanding of industry trends to support clients effectively.
Top Benefits:
401-K
401-K Matching
Company Equity
+31 More
19 Days Ago
United States
Remote
226 Employees
Entry level
226 Employees
Entry level
Software
Acceldata is seeking an Enterprise Customer Success Manager to accelerate customer success by fostering trusted relationships, driving adoption, and ensuring customer advocacy. Responsibilities include managing customer portfolios, improving adoption rates, coordinating workshops, and proactively addressing renewal risks.
18 Days Ago
United States
Remote
2,427 Employees
90K-175K Annually
Senior level
2,427 Employees
90K-175K Annually
Senior level
Cloud • Software
The Enterprise Customer Success Manager at Five9 is responsible for building strong relationships with larger clients, ensuring they achieve their business objectives using Five9 solutions. The role involves collaborating cross-functionally with internal teams, monitoring customer success metrics, and proactively addressing any potential concerns to drive customer satisfaction and retention.
17 Days Ago
8 Locations
Remote
880 Employees
Entry level
880 Employees
Entry level
Cloud • Software
The Graduate Customer Success Manager at Canonical focuses on supporting customers, addressing ticket requests, enriching documentation, driving campaigns, onboarding new users, and collaborating with sales and support teams to fulfill customer objectives while ensuring an optimal user experience.
Top Benefits:
401-K
Dental Insurance
Health Insurance
+3 More
17 Days Ago
USA
Remote
56 Employees
70K-75K Annually
Entry level
56 Employees
70K-75K Annually
Entry level
Edtech
As a Customer Success Manager at 12twenty, you will support university partnerships by managing relationships, guiding career center operations, and enhancing partner engagement through webinars and content creation, ensuring optimal use of the platform and partner satisfaction.
18 Days Ago
Netherlands, MO, USA
Remote
18 Employees
Entry level
18 Employees
Entry level
Software
The Customer Success Manager at Overstory is responsible for managing customer relationships from onboarding through the entire customer journey, ensuring customer success, influencing product roadmap, and renewing and expanding contracts. This role requires excellent communication, project management skills, and empathy.
21 Days Ago
United States
Remote
20 Employees
Entry level
20 Employees
Entry level
Healthtech
As a Customer Success Representative, you will serve as the primary point of contact for clients, ensuring their satisfaction and retention through personalized support, training, and problem resolution. You will collaborate with internal teams to understand client needs and provide solutions, while also tracking customer engagement data and delivering training to enhance product usage.
19 Days Ago
NE, USA
Remote
529 Employees
Mid level
529 Employees
Mid level
Information Technology
As a Customer Success Architect at Neo4j, you will provide technical guidance and advocacy for customers, ensuring they leverage Neo4j's products effectively. Responsibilities include building relationships with clients, managing multiple accounts, collaborating with cross-functional teams, and tracking customer project health to enhance satisfaction and retention rates.
Top Benefits:
401-K
Company Outings
Dental Insurance
+11 More
17 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager will guide customers in achieving workplace equity goals by managing relationships, providing strategic advice, and ensuring product usage. Responsibilities include collaborating with cross-functional teams, influencing customer strategy, and participating in training related to workplace equity.
18 Days Ago
8 Locations
Remote
150 Employees
Mid level
150 Employees
Mid level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you'll build relationships with customers, guide them in achieving workplace equity goals, and ensure compliance. You will work with various teams to support customers throughout their journey while identifying their needs and proposing solutions. Your role includes engaging with C-suite executives and influencing customer service strategies within the company.
21 Days Ago
United States
Remote
92 Employees
Junior
92 Employees
Junior
Legal Tech • Software
As a Customer Success Specialist, you will manage client portfolios, provide personalized service, onboard customers, and drive product adoption. You will collaborate with various departments to enhance customer satisfaction and retention, address high-level inquiries, and collect product feedback to improve the client experience.
19 Days Ago
United States
Remote
361 Employees
67K-89K Annually
Junior
361 Employees
67K-89K Annually
Junior
Software
The Client Success Manager (CSM) at Storable's Storage Division manages client relationships in the self-storage sector, driving product adoption and satisfaction. Responsibilities include consulting on business goals, facilitating business reviews, monitoring usage patterns, liaising between clients and product teams, and sharing insights across teams to enhance solutions.
21 Days Ago
MD, USA
Remote
335 Employees
Senior level
335 Employees
Senior level
Security • Cybersecurity
As a Client Success Manager Level III, you will ensure the success and satisfaction of clients by providing exceptional support and guidance throughout the customer journey. You will act as the primary point of contact for customer requests, manage communications, drive adoption of services, and work closely with internal teams to enhance customer engagement and retention.
18 Days Ago
USA
Remote
70 Employees
Senior level
70 Employees
Senior level
Software • Data Privacy
The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+32 More
18 Days Ago
Netherlands, MO, USA
Remote
18 Employees
Junior
18 Employees
Junior
Software
The Customer Success Manager at Overstory will build relationships with customers, manage onboarding processes, coordinate with teams for product delivery, renew contracts, and expand accounts while ensuring customer satisfaction and success.
18 Days Ago
McKinney, TX, USA
Remote
95 Employees
Mid level
95 Employees
Mid level
Machine Learning • Analytics • Business Intelligence
The Customer Success Manager supports customers during product deployment and adoption, collaborating with teams across Sales, Support, and Engineering. Responsibilities include providing technical support, assessing customer requirements, coordinating critical issues, and designing product integration solutions.
18 Days Ago
West, TX, USA
Remote
Hybrid
293 Employees
Junior
293 Employees
Junior
Software
As an Enterprise Customer Success Manager, you will manage relationships with high-profile clients, ensuring customer satisfaction and improved ROI for ControlUp's products. You will guide customers through their lifecycle with the company, coordinate resources, and act as a project manager to facilitate successful implementations while promoting effective use of the product suite.
18 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager will guide a portfolio of customers to achieve workplace equity goals, build relationships for renewals and upsell opportunities, and communicate effectively about their needs and product updates. They will support various teams, participate in training on workplace equity, and influence customer service strategies as well as identify and implement solutions in the product.
19 Days Ago
Ann Arbor, MI, USA
Remote
47 Employees
Entry level
47 Employees
Entry level
Software
The Customer Success Manager will build and maintain customer relationships to enhance retention and growth. Responsibilities include managing customer information, ensuring post-implementation support, organizing training sessions, and promoting user engagement to drive account renewals and growth opportunities.
18 Days Ago
Chicago, IL, USA
Remote
176 Employees
Senior level
176 Employees
Senior level
Cloud • Information Technology
As a Cloud Customer Success Manager, you will build relationships with clients, providing support and guidance to maximize their value from cloud solutions. Responsibilities include managing customer satisfaction, retention, strategic account plans, conducting training, and utilizing data insights for performance tracking.
18 Days Ago
Chicago, IL, USA
Remote
106 Employees
Mid level
106 Employees
Mid level
Machine Learning • Software • Database • Analytics
The Customer Success Manager at Terrascope will help businesses implement their carbon management platform effectively, ensuring they achieve sustainability goals. Responsibilities include strategizing customer transformations, fostering long-term relationships, and coordinating across teams for execution excellence in cloud solutions.
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