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Top Remote Customer Success Jobs
As an Enterprise Customer Success Manager, you'll build long-term relationships with key stakeholders, increase product adoption, ensure renewals, manage customer feedback, and help strategically guide product development based on client needs. You'll own quarterly and annual retention metrics while assisting in upselling opportunities.
As a Customer Success Manager at Runway, you will be the primary contact for enterprise customers, ensuring they have a positive experience and derive maximum value from the company's services. Your role will involve onboarding customers, strategizing for engagement and growth, and leveraging analytics to monitor customer health and satisfaction. Key activities include collaborating with teams on customer support, documenting success stories, and translating customer feedback into insights for product improvement.
The Senior Customer Success Engineer at Corellium ensures customer success by providing technical support, guiding onboarding, resolving issues, and gathering feedback for product improvement. They work closely with sales and product development to maintain customer satisfaction and build a knowledge base of solutions.
As an Enterprise Client Success Manager, you will manage a portfolio of high-value clients in the healthcare industry, ensuring maximum value from the platform and driving adoption, satisfaction, and renewals. You will engage with executive-level stakeholders and oversee integration, problem-solving, and reporting.
The Client Success Manager at Array is responsible for managing and growing a portfolio of high-value accounts, ensuring client satisfaction and revenue growth through strategic partnerships and tailored solutions. They work closely with cross-functional teams to develop customized offerings that align with client goals and maintain an understanding of industry trends to support clients effectively.
Acceldata is seeking an Enterprise Customer Success Manager to accelerate customer success by fostering trusted relationships, driving adoption, and ensuring customer advocacy. Responsibilities include managing customer portfolios, improving adoption rates, coordinating workshops, and proactively addressing renewal risks.
The Enterprise Customer Success Manager at Five9 is responsible for building strong relationships with larger clients, ensuring they achieve their business objectives using Five9 solutions. The role involves collaborating cross-functionally with internal teams, monitoring customer success metrics, and proactively addressing any potential concerns to drive customer satisfaction and retention.
The Graduate Customer Success Manager at Canonical focuses on supporting customers, addressing ticket requests, enriching documentation, driving campaigns, onboarding new users, and collaborating with sales and support teams to fulfill customer objectives while ensuring an optimal user experience.
As a Customer Success Manager at 12twenty, you will support university partnerships by managing relationships, guiding career center operations, and enhancing partner engagement through webinars and content creation, ensuring optimal use of the platform and partner satisfaction.
The Customer Success Manager at Overstory is responsible for managing customer relationships from onboarding through the entire customer journey, ensuring customer success, influencing product roadmap, and renewing and expanding contracts. This role requires excellent communication, project management skills, and empathy.
As a Customer Success Representative, you will serve as the primary point of contact for clients, ensuring their satisfaction and retention through personalized support, training, and problem resolution. You will collaborate with internal teams to understand client needs and provide solutions, while also tracking customer engagement data and delivering training to enhance product usage.
As a Customer Success Architect at Neo4j, you will provide technical guidance and advocacy for customers, ensuring they leverage Neo4j's products effectively. Responsibilities include building relationships with clients, managing multiple accounts, collaborating with cross-functional teams, and tracking customer project health to enhance satisfaction and retention rates.
The Customer Success Manager will guide customers in achieving workplace equity goals by managing relationships, providing strategic advice, and ensuring product usage. Responsibilities include collaborating with cross-functional teams, influencing customer strategy, and participating in training related to workplace equity.
As a Customer Success Manager at Syndio, you'll build relationships with customers, guide them in achieving workplace equity goals, and ensure compliance. You will work with various teams to support customers throughout their journey while identifying their needs and proposing solutions. Your role includes engaging with C-suite executives and influencing customer service strategies within the company.
As a Customer Success Specialist, you will manage client portfolios, provide personalized service, onboard customers, and drive product adoption. You will collaborate with various departments to enhance customer satisfaction and retention, address high-level inquiries, and collect product feedback to improve the client experience.
The Client Success Manager (CSM) at Storable's Storage Division manages client relationships in the self-storage sector, driving product adoption and satisfaction. Responsibilities include consulting on business goals, facilitating business reviews, monitoring usage patterns, liaising between clients and product teams, and sharing insights across teams to enhance solutions.
As a Client Success Manager Level III, you will ensure the success and satisfaction of clients by providing exceptional support and guidance throughout the customer journey. You will act as the primary point of contact for customer requests, manage communications, drive adoption of services, and work closely with internal teams to enhance customer engagement and retention.
The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.
The Customer Success Manager at Overstory will build relationships with customers, manage onboarding processes, coordinate with teams for product delivery, renew contracts, and expand accounts while ensuring customer satisfaction and success.
The Customer Success Manager supports customers during product deployment and adoption, collaborating with teams across Sales, Support, and Engineering. Responsibilities include providing technical support, assessing customer requirements, coordinating critical issues, and designing product integration solutions.
As an Enterprise Customer Success Manager, you will manage relationships with high-profile clients, ensuring customer satisfaction and improved ROI for ControlUp's products. You will guide customers through their lifecycle with the company, coordinate resources, and act as a project manager to facilitate successful implementations while promoting effective use of the product suite.
The Customer Success Manager will guide a portfolio of customers to achieve workplace equity goals, build relationships for renewals and upsell opportunities, and communicate effectively about their needs and product updates. They will support various teams, participate in training on workplace equity, and influence customer service strategies as well as identify and implement solutions in the product.
The Customer Success Manager will build and maintain customer relationships to enhance retention and growth. Responsibilities include managing customer information, ensuring post-implementation support, organizing training sessions, and promoting user engagement to drive account renewals and growth opportunities.
As a Cloud Customer Success Manager, you will build relationships with clients, providing support and guidance to maximize their value from cloud solutions. Responsibilities include managing customer satisfaction, retention, strategic account plans, conducting training, and utilizing data insights for performance tracking.
The Customer Success Manager at Terrascope will help businesses implement their carbon management platform effectively, ensuring they achieve sustainability goals. Responsibilities include strategizing customer transformations, fostering long-term relationships, and coordinating across teams for execution excellence in cloud solutions.
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