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Top Remote Customer Success Jobs
The Customer Success Manager will develop and maintain relationships with key stakeholders in a portfolio of merchants, providing consultative guidance and product expertise to drive business results through the adoption of Recharge features. This role involves advocating for merchants' needs and resolving issues swiftly to enhance their experience with the subscription platform.
As a Customer Success Manager at PerformYard, you will cultivate long-term relationships with customers, ensuring successful software adoption and usage. You will provide training, support configuration needs, and act as a customer advocate by collaborating with other teams for product improvements. By responding to customer inquiries and managing their lifecycle, you will help enhance customer satisfaction and drive business growth.
The Client Success Assistant will manage client deliverables, coordinate communications among team members and clients, and handle administrative tasks, including preparing reports and formatting communications. Strong organizational and time management skills are essential.
The Customer Success Manager will be responsible for building relationships with federal customers, leading the onboarding process, ensuring contract renewals, gathering customer feedback, advocating for customer needs, developing product knowledge, and managing customer issues with engineering support.
The Customer Success Specialist at Fliff will assist customers with technical problems, respond to inquiries via phone, email, or chat, and analyze product issues. They will also update databases, monitor social media for complaints, and gather customer feedback to improve services and product features.
The Customer Success Director will manage relationships with clients to create and execute effective advertising strategies aimed at driving revenue growth. This role involves deep data analysis, managing advertising budgets, collaborating with internal teams, and advising the sales team on upsell opportunities.
The Junior Customer Success Manager will manage a book of business, focusing on customer retention, adoption, and satisfaction. Responsibilities include onboarding new customers, leading renewal conversations, addressing customer concerns, and ensuring effective communication and relationship building with the customers.
The Supervisor of RCM Client Success manages and supports a team of RCM Client Advisors, ensuring client satisfaction and successful revenue performance. Responsibilities include monitoring client metrics, managing escalations, participating in client meetings, and improving KPIs. The role requires deep knowledge of revenue cycle management across medical practices.
The Customer Success Director at CommerceIQ will lead a team of Advertising Managers, overseeing customer relationships and ensuring successful advertising strategies. They will drive team development, manage enterprise-level advertising campaigns, and enhance customer satisfaction and retention through effective engagement and measurable results.
The Customer Success Manager will ensure customers realize the value of Elite's products by driving product adoption, retention, and expansion through proactive engagement and education initiatives. Responsibilities include developing relationships with customers, addressing their needs, delivering training, and collaborating with internal teams to optimize service delivery.
Seeking a Remote Customer Success Representative to provide amazing customer experiences by supporting and consulting potential and current parent-clients. Responsibilities include acting as the go-to resource for clients, fostering positive relationships, addressing inquiries, and serving as the primary contact for potential customers.
The Customer Success Manager will focus on building relationships with enterprise customers in the US Public Sector, ensuring a successful customer journey, driving adoption and usage of Mattermost products, facilitating onboarding, and renewing customer subscriptions while identifying opportunities for account expansion.
As a Customer Success Engineer at SafetyCulture, you will partner with the engineering and customer success teams to develop new frameworks for training-related integrations. Your role involves translating technical requirements, building automations, optimizing database architectures, and developing technical solutions that meet customer needs.
The DeFi Partner Success Manager will support the DeFi ecosystem protocols within the Aptos network by building and maintaining partner relationships, assisting with inquiries, and driving strategic initiatives. The role involves collaborating with various teams to improve partner experiences and staying informed about industry trends.
The Customer Success Manager will manage and grow a portfolio of clients, serving as a trusted advisor and resolving issues proactively. This role includes onboarding clients, conducting business reviews, and proposing additional services to enhance client engagement and revenue growth.
The Customer Success Manager will manage relationships with SMB clients, enhance product adoption, ensure customer satisfaction, and promote growth. Responsibilities include strategic advisement, program management, and collaboration with Sales to optimize customer experiences and meet key performance goals.
Serve as the primary point of contact for customers coordinating interaction with various groups, monitor customer health and engagement, identify growth opportunities, build relationships, deliver feedback internally, and guide customers through onboarding and deployment processes.
The Dedicated Customer Success Manager (DCSM) at AgileAssets will support and consult clients using AgileAssets software solutions, focusing on their business needs and technical configurations. The DCSM is responsible for client satisfaction, relationship management, and promoting software utilization. This role includes proactive communication, conducting quarterly reviews, increasing product adoption, and ensuring customer loyalty and retention.
The Sr. Manager, Customer Success will lead client engagements for a portfolio of brands, focusing on marketing analytics. Responsibilities include managing relationships, driving product adoption, providing insights on marketing performance, and supporting internal initiatives.
As a Customer Success Manager at HumanSignal, you will be responsible for building and maintaining relationships with enterprise clients, ensuring they achieve their business goals. You will guide customers through onboarding and integration of software into their processes, while driving value and expansion of services within the accounts you manage.
As a Senior Enterprise Customer Success Manager at Cobalt, you will build and maintain relationships with assigned clients, ensuring satisfaction and retention while advocating for their needs. You will manage security testing programs and collaborate with internal and external C-level executives to drive customer value and identify upsell opportunities.
As a Customer Success Manager at ServiceTitan, you'll build strong relationships with assigned customers, guiding them on platform usage to achieve business goals. You'll serve as their primary contact, manage account expectations, proactively engage with clients to understand their needs, analyze success metrics, and address any challenges that may arise to ensure satisfaction and retention.
The Senior Customer Success Manager at NICE Actimize manages post-sales relationships for strategic accounts, focusing on customer loyalty and revenue retention. Responsibilities include leading client engagements, ensuring timely renewals, driving customer satisfaction, and identifying upsell opportunities, all while collaborating with internal teams to optimize customer success.
The Customer Success Manager at SentinelOne will manage the customer lifecycle, ensuring satisfaction and engagement by addressing customer inquiries, utilizing automation tools, and identifying growth opportunities. The role emphasizes relationship building and advocating for customer needs across departments, while also focusing on customer retention and upselling.
As an Onboarding Analyst, you will assist VIP clients with setting up their sales tracking in our system. The role focuses on customer success rather than support, requiring strong communication skills and attention to detail. You'll interact with marketing software and contribute to significant growth opportunities within the company.
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