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Top Remote Customer Success Jobs
As a Customer Success Engineer at Decodable, you will ensure customer satisfaction with the platform, providing technical support and guiding users through onboarding. You'll advocate for customers internally, help identify new use cases, and manage customer feedback to enhance the product.
The Senior Customer Success Manager will partner with Enterprise customers to drive ROI, educate on product features, and advocate for customer needs within the company. Responsibilities include managing customer portfolios, enhancing product adoption, and collaborating with sales to secure renewals while providing a seamless customer experience.
As a Customer Success Manager at Eleos Health, you will enhance user engagement and product adoption across your accounts. You will lead upsell opportunities, understand client needs, monitor contract renewals, and work cross-functionally to meet customer goals, while conducting quarterly business reviews and presenting insights.
The Customer Assurance Manager will ensure that customers achieve their desired outcomes with Optimal Dynamics' logistics solutions. Responsibilities include driving product adoption, building strong customer relationships, managing customer success journeys, addressing challenges, and identifying growth opportunities. This role also involves coordinating with internal teams for seamless support and conducting training sessions for customer onboarding.
As an Analytics Services Manager, you will create and present actionable insights derived from large datasets to customers, help improve their business outcomes, conduct audits for report accuracy, and support customer-facing review meetings. You'll collaborate with Customer Success and Data Science teams.
The Customer Success Manager will empower organizations to attain workplace equity by building strong customer relationships and guiding them through their equity goals. Responsibilities include advising on compliance, driving usage of tools, collaborating with multiple teams, and managing customer feedback and needs to ensure ongoing success and satisfaction.
The Sr. Manager of Customer Success will lead, mentor, and manage the Customer Success Team, driving customer health scores, product adoption, and collaboration with other departments. Responsibilities include recruiting and training customer success staff, achieving performance metrics, managing escalations, and developing strategies for tech-touch customer engagement.
The Customer Success Manager will act as a key point of contact for customers, helping navigate post-sale deployments and technical challenges while ensuring customers derive maximum value from cloud technologies, particularly Azure or similar platforms. Responsibilities include managing customer accounts, facilitating meetings, and engaging in technical conversations to meet customer needs.
The Customer Success Manager will empower organizations by guiding them to achieve workplace equity goals, managing customer relationships, advising on strategies, ensuring compliance, driving product usage, and collaborating with teams to enhance customer satisfaction and success.
Looking for a Customer Success Manager to drive customer retention, develop success plans, and support technical topics. Must have experience in renewal management and account management.
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As a Customer Success Manager, you will build customer relationships, drive product engagement, assist with renewals, and advocate for customer needs. You'll collaborate with internal teams to help customers maximize their use of Agiloft's solutions, identify growth opportunities, and support retention strategies in a remote work environment.
As a Customer Success Manager at Syndio, you will build and nurture customer relationships, guide them in their workplace equity goals, and ensure ongoing compliance with product usage. This role involves working closely with various internal teams and participating in training to understand workplace equity better, aiming to enhance customer engagement and satisfaction.
As the Director of Customer Success, you will be a trusted advisor to clients, managing project delivery within budget and deadlines. You will lead a creative team to deploy innovative solutions in the healthcare industry, addressing complex customer needs and building strong relationships.
As a Client Success Director at Vida, you will manage client relationships throughout their journey, ensure client satisfaction, analyze data to provide strategic recommendations, and collaborate with internal teams to enhance business strategies and client engagement.
As a Customer Success Manager at Datavant, you will oversee customer relationship outcomes and drive growth through strategic account management. Key responsibilities include maintaining high renewal rates, enhancing product adoption, and fostering cross-functional collaboration to improve customer satisfaction and value. Your role is crucial in supporting clients and ensuring they derive maximum benefits from the company's data healthcare solutions.
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The Client Success Coordinator manages client relationships, ensures clients are satisfied with products and services, coordinates onboarding, and provides strategic guidance to improve program performance, while utilizing Salesforce for account management.
As a Senior Customer Success Engineer, you will resolve customer concerns, improve internal tools, and engineer solutions to enhance the customer experience. You'll work closely with the engineering team, troubleshoot issues, and assist Customer Success Managers. The role requires excellent communication skills and a passion for frontend development, particularly with Next.js.
As a Customer Success Manager at MadKudu, you'll define account strategies, nurture relationships with executives, manage customer engagement, and oversee contract negotiations. Your success will ensure customers see significant value from their investments and help drive renewal and expansion efforts, particularly in the B2B marketing operations space.
The Customer Success Manager at Datavant will focus on management and growth of accounts in the Life Sciences sector. Key responsibilities include ensuring high renewal rates, driving customer satisfaction and product adoption, and collaborating with various departments to enhance customer relationships and support clinical use cases.
As a Senior Enterprise Customer Success Manager, you will manage client relationships, drive customer satisfaction, and help clients build effective security testing programs. You will interface with C-level executives and ensure product adoption, retention, and growth. The role demands strong communication, multitasking, and project management skills, along with a consultative mindset to enhance customer advocacy and service execution.
The Field Customer Success Manager is responsible for building relationships with key customers and helping them achieve business goals using Auctane products. This role involves analyzing accounts for efficiency and monetization opportunities, providing technical support, and ensuring customer satisfaction through exceptional service.
The VP of Customer Success at Aiwyn will lead the Customer Success team, focusing on customer retention, growth, and satisfaction. This role involves strategic development, team building, oversight of the customer journey, and collaboration across departments to enhance service and product offerings.
The Customer Success Manager (CSM) will manage advertising campaigns for enterprise clients on platforms like Amazon and Walmart, aiming to achieve revenue growth through effective budget management and optimization. The role requires analytical skills, collaboration with internal teams, and a focus on customer engagement and KPIs.
As an Enterprise Customer Success Manager at Upwork, you'll partner with customers to achieve their talent and workforce goals. Responsibilities include driving adoption of the Upwork platform, building Customer Success Plans, maintaining engagement with hiring managers, and collaborating with multiple teams to enhance customer experience. You'll also contribute to product feedback and retention strategies while managing multiple projects and fostering trusted relationships with key stakeholders.
As the Enterprise Customer Success Manager, you will be responsible for ensuring the success of large customers, leading onboarding, training, and overall customer adoption. You will leverage your experience in professional services or consulting to engage with senior management, manage complex business applications, and apply customer success strategies to enhance client experience and satisfaction.
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