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Top Customer Success Jobs in Nashville, TN

21 Days Ago
Nashville, TN
Remote
1,050 Employees
72K-95K Annually
Entry level
1,050 Employees
72K-95K Annually
Entry level
Information Technology • Security • Cybersecurity
The Customer Success Manager at SentinelOne will manage the customer lifecycle, ensuring satisfaction and engagement by addressing customer inquiries, utilizing automation tools, and identifying growth opportunities. The role emphasizes relationship building and advocating for customer needs across departments, while also focusing on customer retention and upselling.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+46 More
22 Days Ago
Nashville, TN
Remote
18 Employees
Entry level
18 Employees
Entry level
AdTech • Artificial Intelligence • Marketing Tech • Software • Database
As an Onboarding Analyst, you will assist VIP clients with setting up their sales tracking in our system. The role focuses on customer success rather than support, requiring strong communication skills and attention to detail. You'll interact with marketing software and contribute to significant growth opportunities within the company.
22 Days Ago
Nashville, TN
Remote
175 Employees
Mid level
175 Employees
Mid level
Security • Cybersecurity
The Customer Success Manager will act as the primary interface between customers and Abnormal's internal teams, ensuring customer satisfaction, driving platform adoption, and aligning on value objectives. Responsibilities include managing success plans, engaging with senior decision-makers, and providing product education.
Yesterday
Nashville, TN
Remote
483 Employees
Senior level
483 Employees
Senior level
Software
As a Lead Technical Success Partner, you will collaborate directly with Enterprise clients, enhancing their technical and business solutions, and provide expert insights to drive product adoption on the Unqork platform. You will work cross-functionally with internal teams and ensure client objectives are met while communicating effectively with executive stakeholders.
Top Benefits:
401-K Matching
Commuter Benefits
Company Equity
+40 More
23 Days Ago
Nashville, TN
Remote
23 Employees
75K-100K Annually
Entry level
23 Employees
75K-100K Annually
Entry level
Software
As a Customer Success Manager, you will partner with customers to help them achieve their goals using the Instrumentl platform, focusing on onboarding, engagement, retention, and account growth. Your role will involve fostering relationships, evaluating account performance, and collaborating with teams to enhance customer experience.
22 Days Ago
Nashville, TN
Remote
201 Employees
70K-110K Annually
Mid level
201 Employees
70K-110K Annually
Mid level
AdTech • Digital Media • Marketing Tech
The Scaled Customer Success Manager will manage high-volume accounts, ensuring smooth onboarding and customer satisfaction while identifying growth opportunities. The role involves upselling and cross-selling within existing accounts, using strategic communication and relationship-building skills to enhance customer engagement and retention.
3 Days Ago
Nashville, TN
Remote
1,753 Employees
111K-139K Annually
Senior level
1,753 Employees
111K-139K Annually
Senior level
AdTech • Digital Media • Insurance • Analytics
The Partner Success Manager II at eHealth plays a critical role in managing strategic partner accounts, focusing on business growth, customer acquisition, and partner success. The manager develops strategies, builds relationships, identifies challenges, and ensures a high-quality service experience for partners, while also mentoring junior staff and addressing various technical and operational needs.
22 Days Ago
Nashville, TN
Remote
80 Employees
Junior
80 Employees
Junior
Big Data • Information Technology • Software • Database • Analytics
The Customer Success Engineer will support enterprise customers by answering questions and ensuring they get value from the platform. This involves reading API documentation and understanding SaaS tools while collaborating across teams. The role demands strong organizational skills, a customer-centric approach, and the ability to manage multiple tasks in a fast-paced environment.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+27 More
24 Days Ago
Nashville, TN
Remote
254 Employees
Senior level
254 Employees
Senior level
Marketing Tech • Analytics
As a Senior Customer Success Manager, you will manage a portfolio of FMCG clients, providing strategic guidance and support to help them leverage market insights, enhance their experience with the platform, and achieve their business goals. Responsibilities include conducting workshops, monitoring client health, managing renewals and growth opportunities, and gathering customer feedback to improve services.
2 Days Ago
Nashville, TN
Remote
150 Employees
Mid level
150 Employees
Mid level
Software
The Customer Experience Manager is responsible for customer satisfaction and retention by managing service relationships and strategies for assigned clients. The role involves conducting open enrollment presentations, collaborating with consulting teams, and staying updated on industry trends to provide exceptional service and maintain customer relationships.
24 Days Ago
Nashville, TN
Remote
300 Employees
Senior level
300 Employees
Senior level
Fintech • Real Estate • PropTech
The Customer Success Manager at Snapdocs is the main contact for customers, focusing on maximizing value, sustaining long-term relationships, and guiding customers in achieving their digital goals. Responsibilities include managing engagements, delivering customer plans, driving renewals, and project management.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+28 More
24 Days Ago
Nashville, TN
Remote
39 Employees
Junior
39 Employees
Junior
Mobile • Software
The Technical Customer Success Manager will oversee the customer journey, ensuring clients maximize the value of Unlayer's products. Responsibilities include regular check-ins, relationship building, upselling services, and collaborating with product and engineering teams to address customer feedback and technical issues.
24 Days Ago
Nashville, TN
Remote
1,300 Employees
Expert/Leader
1,300 Employees
Expert/Leader
Software
The VP of Customer Success will lead initiatives to ensure customer sustainability and profitability, develop success metrics, implement a customer-first approach, facilitate training, manage processes for onboarding and renewals, and improve customer relationships. The role requires strategic leadership and accountability for achieving revenue goals.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More
25 Days Ago
Nashville, TN
Remote
Senior level
Senior level
Software
The Senior Customer Success Manager at Vercel manages a portfolio of Enterprise customers to enhance their experience and drive business value. Responsibilities include onboarding, setting success criteria, issue resolution, and identifying expansion opportunities, all while maintaining customer engagement and satisfaction through strategic guidance and collaboration.
3 Days Ago
Nashville, TN
Remote
Entry level
Entry level
Security • Software
The Customer Experience Manager is responsible for advocating for clients, developing strategic account plans to enhance product adoption, supporting clients during pre and post-implementation activities, and tracking client satisfaction and feedback. They will collaborate with various teams to ensure smooth client experiences and manage key performance indicators (KPIs).
4 Days Ago
Nashville, TN
Remote
33 Employees
80K-120K Annually
Mid level
33 Employees
80K-120K Annually
Mid level
Other
The Partner Success Manager will enhance partner relationships in the cellular and telecom industries, manage key partnerships, drive revenue growth, and ensure successful collaborations. Responsibilities include developing strategies, analyzing market trends, addressing challenges and optimizing partner performance.
4 Days Ago
Nashville, TN
Remote
634 Employees
Entry level
634 Employees
Entry level
Healthtech
The Marketplace Success Manager at Clipboard Health will onboard and support schools, build relationships with customers, track feedback, and solve problems to ensure the success of both substitute teachers and schools in the education marketplace.
8 Days Ago
Nashville, TN
Remote
360 Employees
Mid level
360 Employees
Mid level
Edtech
The Partnership Success Manager will enhance client satisfaction and retention by developing success strategies, fostering meaningful relationships, and ensuring clients achieve their educational goals using Teachstone solutions. Responsibilities include onboarding support, managing contract logistics, monitoring client health, and advocating for client needs internally.
6 Days Ago
Nashville, TN
Remote
5,300 Employees
48K-72K Annually
Junior
5,300 Employees
48K-72K Annually
Junior
Healthtech
As a Customer Experience Manager, you'll build relationships with customers, onboard them to RCM, manage communication and performance analysis, provide leadership within operations, and ensure effective coordination across departments.
9 Days Ago
Nashville, TN
Remote
47 Employees
75K-85K Annually
Mid level
47 Employees
75K-85K Annually
Mid level
Edtech • Healthtech • Telehealth
As a Partner Success Manager, you will manage relationships with college campus partners, ensuring successful implementation and ongoing engagement. Your role will involve providing reports, identifying growth opportunities, and crafting strategic success plans to enhance partner relationships.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+27 More
11 Days Ago
Nashville, TN
Remote
95 Employees
Senior level
95 Employees
Senior level
Software • Telehealth
The Partner Success Manager will be responsible for managing health system, patient engagement, and pharma partner accounts, focusing on building relationships, ensuring timely delivery of solutions, and identifying growth opportunities. The role includes liaising with internal teams to enhance customer experience and tracking key account metrics while addressing client requests.
10 Days Ago
Nashville, TN
Remote
150 Employees
Entry level
150 Employees
Entry level
Fintech
The Partner Success Manager at Mercury will manage external partners and internal operations for the Partner Success team, driving new activations, overseeing project management, reporting analytics, and ensuring top-tier customer service across various teams. The role requires excellent communication and organizational skills in a fast-paced environment.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+15 More
12 Days Ago
Nashville, TN
Remote
28 Employees
Entry level
28 Employees
Entry level
Computer Vision • Healthtech • Software
The Partner Success Manager is responsible for managing relationships with integration partners, ensuring their post-sale success and support. This includes creating training content, conducting webinars, resolving issues, and collaborating cross-functionally to optimize integration outcomes and improve customer satisfaction.
13 Days Ago
Nashville, TN
Remote
1,153 Employees
Entry level
1,153 Employees
Entry level
Healthtech • Software • Telehealth
The RCM Client Manager will manage client relationships and revenue cycle activities for assigned medical practices, focusing on performance monitoring and improvement. Responsibilities include analyzing A/R data to identify trends, resolving billing issues, conducting audits, and collaborating with internal teams and global partners to enhance overall client metrics.
13 Days Ago
Nashville, TN
Remote
923 Employees
75K-100K Annually
Entry level
923 Employees
75K-100K Annually
Entry level
Artificial Intelligence • Software • Automation
As an Enterprise Customer Experience Manager, you will advocate for enterprise customers, ensuring their support agreements are fulfilled while monitoring customer health and facilitating proactive engagement. Your role will involve coordinating technical support, enhancing customer satisfaction, and analyzing feedback to improve service quality.
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