Top Customer Success Jobs in Nashville, TN

As a Customer Success Manager, you will manage a portfolio of clients, ensuring retention and satisfaction. You will identify growth opportunities, renew contracts, and act as a liaison between the customer and internal teams to maximize value from our services. Strong relationship-building skills with executive and senior leadership are crucial for this role.

The Enterprise Customer Success Manager at Canonical is responsible for fostering customer relationships, onboarding new clients, managing complex projects, and identifying growth opportunities. The role demands excellent communication skills to collaborate cross-departmentally and enhance customer satisfaction while leveraging Canonical's wide array of products.

As a Senior Customer Success Manager, you will be the primary point of contact for customers post-sales, leading onboarding, implementation, and adoption processes. You will collaborate with various teams to ensure customer success, advocate for their needs, and build strong relationships to drive product adoption and outcomes.

As a Customer Success Manager, you will lead initiatives focused on customer outcomes by collecting and analyzing feedback, developing onboarding and retention strategies, and assisting with account management. You will collaborate with engineering to address customer needs, drive renewals and expansions, and represent customer voices across teams to enhance the product and service delivery.

The Customer Success Enablement Manager at Glia is responsible for creating and administering onboarding and ongoing training programs for Customer Success Managers and Launch Managers. They will work directly with the executive team to measure performance and ensure customer adoption of Glia’s technology, enhancing customer experience and retention.

As the Head of Customer Success, you will lead the Customer Success team, driving client retention and implementing strategic initiatives to maximize client satisfaction and loyalty. Collaborating with cross-functional teams, you will focus on operational improvements and enhance service delivery. Your role involves advocating platform requirements to the development team and maintaining strong relationships with clients and stakeholders.

The Customer Success Manager at Vercel will manage a portfolio of Enterprise customer accounts, driving business value and ensuring customer satisfaction. This role involves onboarding, success criteria measurement, issue resolution, and identifying expansion opportunities, while collaborating with various stakeholders to enhance the customer experience.

As a Customer Success Architect at Bobsled, you will design optimal platform implementations, provide technical support, enhance products based on customer feedback, build strategic relationships with clients, manage incidents, and ensure thorough documentation of issues.