Top Customer Success Jobs in Nashville, TN

The Customer Success Manager (CSM) will manage advertising campaigns for enterprise clients on platforms like Amazon and Walmart, aiming to achieve revenue growth through effective budget management and optimization. The role requires analytical skills, collaboration with internal teams, and a focus on customer engagement and KPIs.

As an Enterprise Customer Success Manager at Upwork, you'll partner with customers to achieve their talent and workforce goals. Responsibilities include driving adoption of the Upwork platform, building Customer Success Plans, maintaining engagement with hiring managers, and collaborating with multiple teams to enhance customer experience. You'll also contribute to product feedback and retention strategies while managing multiple projects and fostering trusted relationships with key stakeholders.

The Senior Revenue Insights Analyst will drive business growth through data analysis and reporting. Responsibilities include understanding the data needs of the Customer Success organization, creating actionable dashboards, managing projects, and influencing strategic decisions based on business modeling and insights.

The Customer Success Manager will develop and maintain relationships with key stakeholders in a portfolio of merchants, providing consultative guidance and product expertise to drive business results through the adoption of Recharge features. This role involves advocating for merchants' needs and resolving issues swiftly to enhance their experience with the subscription platform.

As a Customer Success Manager at PerformYard, you will cultivate long-term relationships with customers, ensuring successful software adoption and usage. You will provide training, support configuration needs, and act as a customer advocate by collaborating with other teams for product improvements. By responding to customer inquiries and managing their lifecycle, you will help enhance customer satisfaction and drive business growth.

As a Software Engineer in Customer Success, you will guide customers through technical onboarding, build new product features, develop custom scripts, and provide training to aid customer product adoption. You'll collaborate with engineering, product, and ingestion teams, while addressing customer needs and contributing to the development of technical documentation and solutions.

The Client Success Assistant will manage client deliverables, coordinate communications among team members and clients, and handle administrative tasks, including preparing reports and formatting communications. Strong organizational and time management skills are essential.

The Customer Success Director will manage relationships with clients to create and execute effective advertising strategies aimed at driving revenue growth. This role involves deep data analysis, managing advertising budgets, collaborating with internal teams, and advising the sales team on upsell opportunities.

The Supervisor of RCM Client Success manages and supports a team of RCM Client Advisors, ensuring client satisfaction and successful revenue performance. Responsibilities include monitoring client metrics, managing escalations, participating in client meetings, and improving KPIs. The role requires deep knowledge of revenue cycle management across medical practices.

The Customer Success Director at CommerceIQ will lead a team of Advertising Managers, overseeing customer relationships and ensuring successful advertising strategies. They will drive team development, manage enterprise-level advertising campaigns, and enhance customer satisfaction and retention through effective engagement and measurable results.

The Customer Success Manager will ensure customers realize the value of Elite's products by driving product adoption, retention, and expansion through proactive engagement and education initiatives. Responsibilities include developing relationships with customers, addressing their needs, delivering training, and collaborating with internal teams to optimize service delivery.

Seeking a Remote Customer Success Representative to provide amazing customer experiences by supporting and consulting potential and current parent-clients. Responsibilities include acting as the go-to resource for clients, fostering positive relationships, addressing inquiries, and serving as the primary contact for potential customers.

The Customer Success Manager will focus on building relationships with enterprise customers in the US Public Sector, ensuring a successful customer journey, driving adoption and usage of Mattermost products, facilitating onboarding, and renewing customer subscriptions while identifying opportunities for account expansion.

The DeFi Partner Success Manager will support the DeFi ecosystem protocols within the Aptos network by building and maintaining partner relationships, assisting with inquiries, and driving strategic initiatives. The role involves collaborating with various teams to improve partner experiences and staying informed about industry trends.

The Customer Success Manager will manage and grow a portfolio of clients, serving as a trusted advisor and resolving issues proactively. This role includes onboarding clients, conducting business reviews, and proposing additional services to enhance client engagement and revenue growth.

The Customer Success Manager will manage relationships with SMB clients, enhance product adoption, ensure customer satisfaction, and promote growth. Responsibilities include strategic advisement, program management, and collaboration with Sales to optimize customer experiences and meet key performance goals.

The Sr. Manager, Customer Success will lead client engagements for a portfolio of brands, focusing on marketing analytics. Responsibilities include managing relationships, driving product adoption, providing insights on marketing performance, and supporting internal initiatives.